Timeline
For online programs conducting an Info Session for the first time
| Date | Action | Owner |
|---|---|---|
| Up to 4 months prior | ||
| Contact Delphi of the interest in conducting Info Sessions | Program | |
| Begin conversation between Blackboard support team and the program team to establish training dates | Delphi | |
| Create the Info Session presentation | Program | |
| Up to 3 months prior | Conduct dry run of the Info Session presentation with the Blackboard team. Provides a chance to troubleshoot logging in, loading the presentation, delivery, etc. | Program / Blackboard |
| 5 weeks prior | Submit Info Session Request form: http://uofl.me/request-infosession | Program / Blackboard |
| Process continues with “3 weeks prior” of the established info session timeline | ||
For programs that have conducted Info Sessions before:
| Date | Action | Owner |
|---|---|---|
| 5 weeks prior | Submit Info Session Request form: http://uofl.me/request-infosession | Program |
| 3 weeks prior | ||
| Send out initial invitation containing the announcement and registration link to the prospective student target (those who have requested program information and have not attended an info session within the last year) | Delphi | |
| Send registration link to the program in order to forward it to additional individuals or targets outside of Delphi’s Radius (CRM) target | ||
| Share registrations report with the program | ||
| Continuous | *immediately following a registration: Send registration confirmation email containing the event instructions and Collaborate room link to the registrant (prospect) | Delphi |
| 2 weeks prior | ||
| Send reminder email containing the registration link to the currently unregistered target groups | Delphi | |
| Share registrations report with the program. | ||
| 1 week prior | ||
| Send final reminder email containing the registration link to the currently unregistered target groups | Delphi | |
| Share registrations report with the program | ||
| 1 day prior | Send reminder email containing the event instructions and Collaborate room link to the registered target | Delphi |
| Day of Event | Share final registrations report with the program | Delphi |
| 1 day after | Send Info Session survey including link to presentation to all registrants. | Delphi |
| 3 days after | Send a second follow up email containing the Info Session survey | Delphi |
| 7 days after | Send the survey results report to the program. An additional list of those who viewed the recording is also sent | Delphi |