- Press and hold Ctrl+Shift+Del on your keyboard.
- Mac Users: Cmd+Shift+Del.
- A window should appear.
- Select “Temporary Internet Files” and “Cookies".
- Click “Delete”.
- Your Cache and Cookies are.now cleared.
Clearing Your Cache and Cookies
Select your browser below to learn how to clear the cache and cookies.
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Internet Explorer
-
Firefox
- Press and hold Ctrl+Shift+Del on your keyboard.
- Mac Users: Cmd+Shift+Del.
- A window should appear.
- Change the time range to “Everything”.
- Select “Cookies” and “Cache”.
- Click “Clear Now”.
- Your Cache and Cookies are now cleared.
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Chrome
- Press and hold Ctrl+Shift+Del on your keyboard.
- Mac Users: Cmd+Shift+Del.
- A window should appear.
- Change the time range to “the beginning of time”.
- Select “Empty the cache” and “Delete cookies…”.
- Click “Clear browsing data”.
- Your Cache and Cookies are now cleared.
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Safari on Mac OSX
- Press and hold Command+Option(Alt)+E.
- A window should appear.
- Select “Empty”.
- Your Cache is now cleared.
- From the Safari Menu, select "Preferences".
- Click the Security Tab.
- Click the "Show Cookies" button.
- In the new window click "Remove All".
- Your cookies are now cleared.