Clearing Your Cache and Cookies

Select your browser below to learn how to clear the cache and cookies.

• Internet Explorer
  1. Press and hold Ctrl+Shift+Del on your keyboard.
  2. Mac Users: Cmd+Shift+Del.
  3. A window should appear.
  4. Select “Temporary Internet Files” and “Cookies".
  5. Click “Delete”.
  6. Your Cache and Cookies are.now cleared.
• Firefox
  1. Press and hold Ctrl+Shift+Del on your keyboard.
  2. Mac Users: Cmd+Shift+Del.
  3. A window should appear.
  4. Change the time range to “Everything”.
  5. Select “Cookies” and “Cache”.
  6. Click “Clear Now”.
  7. Your Cache and Cookies are now cleared.
• Chrome
  1. Press and hold Ctrl+Shift+Del on your keyboard.
  2. Mac Users: Cmd+Shift+Del.
  3. A window should appear.
  4. Change the time range to “the beginning of time”.
  5. Select “Empty the cache” and “Delete cookies…”.
  6. Click “Clear browsing data”.
  7. Your Cache and Cookies are now cleared.
• Safari on Mac OSX
  1. Press and hold Command+Option(Alt)+E.
  2. A window should appear.
  3. Select “Empty”.
  4. Your Cache is now cleared.
  5. From the Safari Menu, select "Preferences".
  6. Click the Security Tab.
  7. Click the "Show Cookies" button.
  8. In the new window click "Remove All".
  9. Your cookies are now cleared.