Browser and Firewall Settings

Blackboard and Firewalls

Outside of the university, companies use firewalls. You should give this information to your company/school system administrator:

To use Blackboard, traffic on specific TCP/IP port numbers must be allowed. Specifically, firewalls must allow traffic to/from:
blackboard.louisville.edu on ports 8008, 8010, 8011

Browser Settings

To achieve a higher level of ease while using Blackboard, we strongly suggest you adjust the following settings on your browser. Enabling Javascript and cookie settings are required for use in some Blackboard applications, view these settings on the Javascript and Cookies must be enabled page.

• Internet Explorer
  1. Click on Tools > Internet Options
  2. Click on the “Security” tab
  3. Click on the “Trusted sites” icon (the green check mark)
  4. Click on the “Sites” button
  5. Copy this address into the field: https://blackboard.louisville.edu/
  6. Click on the “Add” button
  7. Click on the “Close” button
  8. Click on the “OK” button
  9. Done!
• Firefox
  1. Click on Tools > Options…
  2. Click on the “Content” tab
  3. Click on the first “Exceptions…” button (located to the right of “Block pop-up windows”)
  4. Copy this address into the field: https://blackboard.louisville.edu/
  5. Click on the “Allow” button
  6. Click on the “Close” button
  7. Click on the “Security” tab
  8. Click on the “Exceptions…” button (located to the right of “Warn me when sites try to install add-ons”)
  9. Copy this address into the field: https://blackboard.louisville.edu/
  10. Click on the "Allow" button
  11. Click on the “Close” button
  12. Click on the “OK” button
  13. Done!
• Chrome
  1. Click on the Chrome Menu located on the browser toolbar (top right-hand corner by default)
  2. Select “Settings” from the drop-down menu
  3. Scroll to the bottom of the page and click on “Show advanced settings…”
  4. Locate the “Privacy” section and click on “Content settings…”
  5. Scroll down the list to locate the “Pop-ups” section and click on “Manage Exceptions…”
  6. Click in the box that is labeled “Add a new hostname pattern” and enter the following address: https://blackboard.louisville.edu/
  7. Double-check that the drop-down menu has selected “Allow” under the “Behavior” field – it should be selected by default
  8. Click "OK"
• Safari
  1. Click on Safari > Preferences
  2. Click on the "Security" tab
  3. To the right of the "Web content", ensure that the "Block pop-up windows" is unchecked
  4. Click on the "Privacy" tab
  5. Change "Block Cookies" to "Never"
  6. Done!

Clearing the Cache

Learn how to clear the cache and cookies for your browser.