Delphi Center for Teaching and Learning

Browser and Firewall Settings

Blackboard and Firewalls

Please be aware, certain corporate, government or military devices and firewalls may block access to Blackboard or associated tools.

Browser Settings

To achieve a higher level of ease while using Blackboard, we strongly suggest you adjust the following settings on your browser. Enabling Cookies, Javascript and Pop-ups are required for use in some Blackboard applications.


  • Click to Show/HideFirefox
    1. Select the Firefox menu located on the browser toolbar (top right hand corner by default).
    2. Select "Settings".
    3. Select "Privacy & Security".
    4. Scroll to "Cookies and Site Data" and choose "Manage Exceptions..."
    5. In the field type, "https://blackboard.louisville.edu".
    6. Select the "Allow" button.
    7. Select "Save Changes".
    8. Scroll down to Permissions.
    9. Select "Exceptions..." beside "Block pop-up windows".
    10. In the field type, "https://blackboard.louisville.edu".
    11. Select "Allow".
    12. Select "Save Changes".
    13. Close the Firefox Options tab.
  • Click to Show/HideChrome
    1. Select the Chrome menu located on the browser toolbar, top right corner.
    2. Select "Settings" from the drop down menu.
    3. Select "Privacy and security" located on the left menu.
    4. Select "Site Settings".
    5. Select "Third-party cookies".
    6. Select "Add" button to the right of "Allowed to use third-party cookies".
    7. In the field type, "https://blackboard.louisville.edu".
    8. Select the "Add" button.
    9. Select the back button.
    10. Select "JavaScript".
    11. Select "Add" button to the right of "Allowed to use Javascript".
    12. In the field type, "https://blackboard.louisville.edu".
    13. Select "Add".
    14. Select the back button.
    15. Select "Pop-ups and redirects".
    16. Select "Add" to the right of "Allowed to send pop-ups and use redirects".
    17. In the field type, "https://blackboard.louisville.edu".
    18. Select "Add".
    19. Close the Chrome Settings tab.
  • Click to Show/HideSafari
    1. Navigate to https://blackboard.louisville.edu.
    2. Select the "Safari" menu.
    3. Select the "Preferences" menu.
    4. Select the "Security" tab.
    5. Select the "Enable Javascript" checkbox.
    6. Select the "Privacy" tab.
    7. Remove check beside "Prevent cross site tracking".
    8. Select the "Websites" tab.
    9. Select the "Pop-up Windows" option.
    10. Select the dropdown beside "blackboard.louisville.edu".
    11. Select "Allow".
    12. Select the red close window button.
  • Click to Show/HideEdge
    1. Select the Edge menu located on the browser toolbar (top right hand corner by default).
    2. Select "Settings" from the drop down menu.
    3. Select "Cookies and site permissions" located on the left menu.
    4. Select "Manage and delete cookies and site data".
    5. Select "Add" to the right of "Allow".
    6. In the field type, "https://blackboard.louisville.edu".
    7. Select the "Add" button.
    8. Select the back button.
    9. Select "JavaScript".
    10. Select "Add" to the right of "Allow".
    11. In the field type, "https://blackboard.louisville.edu".
    12. Select "Add".
    13. Select the back button.
    14. Select "Pop-ups and redirects".
    15. Select "Add" to the right of "Allow". In the field type, "https://blackboard.louisville.edu".
    16. Select "Add".
    17. Close the Edge Settings tab.

Clearing the Cache

Learn how to clear the cache and cookies for your browser.

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