Blackboard Recommended System Requirements

Most PCs built in the last four to six years should work with Blackboard with no issues assuming the PC is regularly maintained and guarded from viruses and spyware. The following are a list of recommendations when using Blackboard.




Browser Checker

To check your PC’s browser compatibility navigate to http://blackboard.louisville.edu, click the Help tab then select “Test your browser for Blackboard compatibility.”

Internet Connection

  • High speed* such as Cable or DSL
  • *Also note using dial-up is possible but you may experience performance issues with certain Blackboard features

Hardware

  • 2 GB of RAM (2 GB or higher optimal)
  • 1 GB of free disk space
  • Sound card and speakers

Supported Browsers & Operating Systems

Published by Blackboard November 6, 2014

Blackboard™ Learn Release 9.1 Learn October 2014 (9.1.201410.160373) was tested with a variety of platform technologies as well as common client-side technologies.

Supported: supported by the vendor and Blackboard.

Unsupported: Unsupported by the vendor or not supported by Blackboard.

Windows Operating System

  IE 11 IE 10 IE 9 Firefox ESR Firefox (Final Release Channel) Chrome (Stable Channel)
Windows Vista (32-bit) Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported Supported
Windows Vista (64-bit) Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported Supported
Windows 7 (32-bit) Supported Supported Supported Supported Supported Supported
Windows 7 (64-bit) Supported Supported Supported Supported Supported Supported
Windows 8 (32-bit) Supported Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported
Windows 8 (64-bit) Supported Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported

Mac OSX Operating System

  Safari 8 Safari 7 Safari 6 Firefox ESR Firefox (Final Release Channel) Chrome (Stable Channel)
Mac OSX 10.7 Unsupported by Apple Unsupported by Apple Supported Supported Supported Supported
Mac OSX 10.8 Unsupported by Apple Unsupported by Apple Supported Supported Supported Supported
Mac OSX 10.9 Unsupported by Apple Supported Unsupported by Apple Supported Supported Supported
Mac OSX 10.10 Supported Unsupported by Apple Unsupported by Apple Supported Supported Supported

Configuration Notes

  • Internet Explorer is only supported in Standards Mode.
  • Blackboard strives to make all its products as accessible as possible. JAWS 14 and 15 were used during accessibility testing of 9.1 October 2014.
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. 9.1 October 2014 was tested with Chrome 34.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. 9.1 October 2014 was tested with Firefox versions 32 and 31 (ESR).
  • Note on OSX 10.8+ Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one-time action on the part of the user.

Client Technology Highlights of Changes from Previous Releases

  • OSX 10.10/Safari 8 support added.

Technologies NOT supported

  • Window XP
  • Internet Explorer 6, 7, 8
  • Firefox 1.x, 2.0, 3.0, 3.5 and 3.6
  • Safari 2, 3, 4, 5 (or any version on Windows)
  • Mac OSX through 10.6
  • JRE 5

JavaScript and Cookies

Java, JavaScript and Cookies must be enabled:

Internet Explorer (9 &10)

Step 1

  1. Click on Tools > Internet Options
  2. Click on the "Security" tab
  3. Select the "Custom Level" button
  4. Scroll down until you find "Active Scripting" and set it to enable
  5. Click "OK" to confirm

Step 2

  1. Click on Tools > Internet Options
  2. Click on the "Privacy" tab
  3. Set the settings to "Medium" or click on the default button
  4. Click "OK" to confirm

Internet Explorer (8)

  1. Click on Tools > Internet Options
  2. Click on the “Security” tab
  3. Click on the “Trusted sites” icon (the green check mark)
  4. Click on the “Sites” button
  5. Copy this address into the field: https://blackboard.louisville.edu/
  6. Click on the “Add” button
  7. Click on the “Close” button
  8. Click on the “OK” button

Chrome

  1. Click on "Customize and Control Google Chrome" (three horizontal bars in the top right corner)
  2. Click on "Settings" (a new browsing tab opens)
  3. Click on "Show advanced settings..." near the bottom of the pages
  4. Under "Privacy" click "Content Settings"
  5. Under "Cookies", ensure that the "Allow local data to be set" radio button is selected
  6. Under "JavaScript", ensure that the "Allow local data to be set" radio button is selected
  7. Close the "Options - Content Settings" browsing tab

Safari

  1. Click on Safari > Preferences
  2. Click on the "Security" tab
  3. To the right of the "Web Content", ensure that the "Enable JavaScript" checkbox is selected
  4. Click on the "Privacy" tab
  5. To the right of "Block Cookies and other website data", ensure that the "Never" checkbox is selected

Firefox

  1. Click on Tools > Options…
  2. Click on the “Content” tab
  3. Click on the first “Exceptions…” button (located to the right of “Block pop-up windows”)
  4. Copy this address into the field: https://blackboard.louisville.edu/
  5. Click on the “Allow” button
  6. Click on the “Close” button
  7. Fill in the check box next to "Enable JavaScript" (NOTE: JavaScript is enabled by default in v.32.0)
  8. Click on the “Security” tab
  9. Click on the “Exceptions…” button (located to the right of “Warn me when sites try to install add-ons”)
  10. Copy this address into the field: https://blackboard.louisville.edu/
  11. Click on the “Allow” button
  12. Click on the “Close” button
  13. Click on the “OK” button

Software: Varies from course to course

  • Microsoft Office, iWork, Adobe Acrobat, and a multimedia player are often needed
  • Free reader versions of Microsoft Office applications are available
  • Word
  • PowerPoint
  • Excel
  • Open Office

Some courses may require certain plug-ins for your browser to play or utilize materials. These plug-ins are free downloads:

  • Apple Quick Time - QuickTime Player is an application for playing, interacting with, or viewing any video, audio, VR, or graphics file that is compatible with QuickTime.
  • Shockwave, Flash & Acrobat Reader - Adobe Shockwave and FlashPlayer plug-ins let you experience automation and entertainment in your Web browser. Acrobat Reader lets you view and print PDF files.
  • Real Networks RealPlayer - Play online audio and video content.
  • Microsoft Media Player - Windows Media Player supports Windows Media (WMA,ASF), MP3, WAV, MIDI, AVI, and other formats.
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