Fall 2026-Spring 2027 Cancellation Policy

Overview

This policy contains two separate sub-sections: one for First-Year Applicants and one for Upper-Level Applicants. Be sure to review the definitions of these two groups under each sub-section below. If you have any additional questions regarding which applicant category pertains to you, please email us.

Please note: We cannot accept cancellations via phone or email. All cancellations must take place via the Cancellation Request in the Housing Portal.

First-Year Applicants

Click here to view the First-Year Applicant Cancellation Policy.

Upper-Level Applicants

Click here to view the Upper-Level Applicant Cancellation Policy.

Cancellation Fee Appeal Request

Any applicant who has applied but chooses not to enroll in courses at the University of Louisville may cancel their license agreement without having to pay a cancellation fee; students who are not enrolled after the University’s Add/Drop date will have their cancellation fee automatically removed.

If you feel that you are exempt from the terms of this policy, please submit the Cancellation Fee Appeal Request in the Cards Nest, along with supporting documentation. Cancellation fee appeals are reviewed by a confidential committee, and students can expect a response within 21 business days. Please note: The cancellation fee must be placed on your student account before you have access to submit the appeal. 

If you are not approved for a live-on exemption and you are not approved for a cancellation fee appeal request for the same academic semester, you will not be responsible for paying both fees. You will only be responsible for the cancellation fee for that semester.

Co-op Participation: Cancellation Fees and Requirements

Students who cancel their housing due to participating in a co-op will be charged a cancellation fee. To request an appeal, they must follow the steps above and submit documentation that includes their signed offer letter, proof that the co-op is located more than 40 miles from campus, and the dates in which the co-op takes place. Appeals should be submitted as soon as co-op approval is received, not at the end of the semester, as appeals can take up to 21-business days to review.

If the appeal is approved:

• Students will not be charged for the semester in which they are away on co-op.
• They must move out by the official move-out date of the current semester. For example, if a co-op begins in January, they are required to vacate by the fall move-out date and cannot remain in housing through the winter break.
• Students will not be eligible for room retention and cannot return to their same space during the summer term.
• Students who wish to return to campus housing in a future semester must submit a new housing application for the term they plan to return.

If the appeal is not approved, the student will remain responsible for the cancellation fee.

Payment

Please note that cancellation charges should be paid quickly. Students whose accounts are not paid by the established deadlines may be subject to financial penalties. Please visit the Office of the Bursar for tuition and fees, financial penalties, how to you’re your bills online or via check, and more.

Send all payments to:

University of Louisville Bursar’s Office
2211 S. Brook St.
Louisville, KY 40292

Decided not to attend?

Please visit the Cancellation Policy Overview if you are either a first-year applicant or an upper-level applicant and no longer wish to attend classes at the University of Louisville.