Fall 2026-Spring 2027 First-Year Applicant Cancellation Policy

Sidebar

First-Year Applicant Overview

The Cancellation Policy contains two separate sub-sections: one for First-Year Applicants and one for Upper-Level Applicants. This page is specifically for First-Year Applicants. First-year applicants are defined as students applying to live on campus during their first year of study at the University of Louisville. Please note that this policy does not consider credit hours obtained prior to high school graduation as contributing toward an applicant level. The Upper-Level Cancellation Policy can be found here.

Please note: We cannot accept cancellations via phone or email. All cancellations must take place via the Cancellation Request in Cards Nest.


Cancellation Policy Information

Any first-year applicant:

  • May request to cancel their license agreement by submitting the Cancellation Request Form available in the Housing Portal. Any first-year applicant who successfully cancels their license agreement agrees to forfeit their room assignment. (A non-compliance fee may apply).
  • May cancel their license agreement without incurring the cancellation fee within ten days of receiving notification of their room assignment (to the email account which they specified as their university email when creating a profile in the Housing Portal.)
  • As of August 15, 2023, any student who cancels their license agreement more than ten days after receiving their room assignment (to the email account which they specified as their university email when creating a profile in the Housing Portal) is responsible for paying the cancellation fee, which is equal to one full semester’s cost of a Louisville Hall double.
  • Please note that applicants for first-year housing who complete the Housing Application but later decide that they would not like to participate in room selection should cancel their license agreement immediately. Any student who applies for housing will receive a room assignment, regardless of whether they participate in room selection. Once an assignment has been made, that student will have ten days in which to cancel without incurring a cancellation fee.

Cancelling Mid-Semester While Still Enrolled

If you cancel your housing after moving in and while still enrolled in classes, your charges will be adjusted based on the following:

  • You will be billed a prorated housing cost based on whichever is later: your official checkout date or the date you submit your cancellation.
    • Please ensure your cancellation request is submitted and your checkout happens promptly to avoid incurring additional costs.
  • A cancellation fee will be applied to your account
  • If you experience extenuating circumstances, you may submit a Cancellation Fee Appeal Request through Cards Nest for review
    • Appeals must be submitted after the Cancellation Fee is added to the student’s account.

Important timing consideration:
There are points in each semester after which a full-semester charge will apply:

  • Fall 2026: Cancellations submitted after November 30, 2026
  • Spring 2027: Cancellations submitted after March 22, 2027 

If you cancel after these dates, you will be responsible for the full semester housing cost, regardless of your move-out date and any applicable cancellation fees.

Do I Have To Pay The Cancellation Fee If...

Payment

Please note that cancellation charges should be paid quickly. Students whose accounts are not paid by the established deadlines may be subject to financial penalties. Please visit the Office of the Bursar for tuition and fees, financial penalties, how to pay your bills online or via check, and more.

Send all payments to:

University of Louisville Bursar’s Office
2211 S. Brook St.
Louisville, KY 40292


Decided Not To Attend?

Please visit the Cancellation Policy Overview if you are either a first-year applicant or an upper-level applicant and no longer wish to attend classes at the University of Louisville.

If a student withdraws or chooses not to enroll after receiving their housing assignment and moving in, they should cancel their application immediately. A cancellation fee will be placed on the student’s account, but will be removed after add/drop period ends and University Housing verifies that that student is not enrolled. The student will be required to pay a prorated amount for the time spent in the room.


Cancellation Fee Appeal Request

Any applicant who has applied but chooses not to enroll in courses at the University of Louisville may cancel their license agreement without having to pay a cancellation fee; students who are not enrolled after the University’s Add/Drop date will have their cancellation fee automatically removed.

If you feel that you are exempt from the terms of this policy, please submit the Cancellation Fee Appeal Request in the Cards Nest, along with supporting documentation. Please note: The cancellation fee must be placed on your student account before you have access to submit the appeal.

If you are not approved for a live-on exemption and you are not approved for a cancellation fee appeal request for the same academic semester, you will not be responsible for paying both fees. You will only be responsible for the cancellation fee for that semester.