Fall 2026-Spring 2027 Upper-Level Applicant Cancellation Policy
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Upper-Level Applicant Overview
The Cancellation Policy contains two separate sub-sections: one for First-Year Applicants and one for Upper-Level Applicants. This page is specifically for Upper-Level Applicants. Upper-level applicants are defined as students who have attended an accredited college or university for at least one academic year [not including the summer semester(s)]. Please note that this policy does not consider credit hours obtained prior to high school graduation as contributing toward an applicant level.
Please note: We cannot accept cancellations via phone or email. All cancellations must take place via the Cancellation Request in the Housing Portal.
Cancellation Policy Overview
Please note:
- Applicants for upper-level housing who complete the Housing Application but later decide that they would not like to participate in room selection should cancel their license agreement immediately. Any student who signs a license agreement as part of the Housing Application will receive a room assignment, regardless of whether they participate in room selection. Once an assignment has been made, that student will have ten days in which to cancel without incurring a cancellation fee (A non-compliance fee may still apply).
- As of August 15, 2023, any applicant for upper-level housing who cancels their license agreement more than ten days after being notified (to the email account which they specified as their university email on their profile in the Housing Portal) of their room assignment will be responsible for paying the cancellation fee, which is equal to one full semester’s cost of a Louisville Hall double.
- If a student does not cancel within the ten-day period, but still wishes to be released from their licensing agreement, they have the option to find a non-residential student to take over their bedspace. The potential new resident should not currently have an active licensing agreement with University Housing. This option is not a sublease between the two students since each student will have their own licensing agreement with University Housing. More information about this policy can be found by clicking here.
Spring 2027 Cancellation (Upper-Level Students Only)
This policy applies only to students who are canceling their Spring 2027 housing before the Spring semester begins, after living on campus during Fall 2026.
- If you cancel your Spring 2027 housing on or before October 15, 2026 at 11:59 p.m. EST:
- You are responsible for the full Fall 2026 housing cost (not prorated)
- No cancellation fee will be charged
- If you cancel your Spring 2027 housing between October 16, 2026 and December 31, 2026:
- You are responsible for the full Fall 2026 housing cost (not prorated)
- You will also be charged a cancellation fee equal to one full semester of a Louisville Hall double rate
- If you cancel after December 31, 2026:
- Your cancellation will be processed under the standard cancellation policy, including a prorated charge for time spent in room and a cancellation fee if still enrolled.
- Your cancellation will be processed under the standard cancellation policy, including a prorated charge for time spent in room and a cancellation fee if still enrolled.
Cancelling Mid-Semester While Still Enrolled
If you cancel your housing after moving in and while still enrolled in classes, your charges will be adjusted based on the following:
- You will be billed a prorated housing cost based on whichever is later: your official checkout date or the date you submit your cancellation.
- Please ensure your cancellation request is submitted and your checkout happens promptly to avoid incurring additional costs.
- A cancellation fee will be applied to your account
- If you experience extenuating circumstances, you may submit a Cancellation Fee Appeal Request through Cards Nest for review
- Appeals must be submitted after the Cancellation Fee is added to the student’s account.
Important timing consideration:
There are points in each semester after which a full-semester charge will apply:
- Fall 2026: Cancellations submitted after November 30, 2026
- Spring 2027: Cancellations submitted after March 22, 2027
If you cancel after these dates, you will be responsible for the full semester housing cost, regardless of your move-out date and any applicable cancellation fees.
Additional Notes
- Your cancellation is not finalized until you fully check out of your space and your cancellation is processed, which can impact your final charges
- You must follow the official checkout process outlined here:
https://louisville.edu/housing/living-campus/move-out-information - If you have completed the checkout process correctly and it is not reflected on your account, please contact housing@louisville.edu for assistance
Mid-semester cancellations are considered a “broken lease”, which is why both prorated charges and a fee may apply.
Do I Have To Pay The Cancellation Fee If...
If a student withdraws or chooses not to enroll after receiving their housing assignment but before moving in, they should cancel their application immediately. A cancellation fee will be placed on the student’s account, but will be removed after add/drop period ends and University Housing verifies that that student is not enrolled.
If a student withdraws or chooses not to enroll after receiving their housing assignment and moving in, they should cancel their application immediately. A cancellation fee will be placed on the student’s account, but will be removed after add/drop period ends and University Housing verifies that that student is not enrolled. The student will be required to pay a prorated amount for the time spent in the room.
Students who are dismissed from the University will not be charged a cancellation fee, but will be responsible for paying a prorated cost based on the amount of days they have been checked into their residence hall and room type.
A student who has checked in to their room assignment but later decides to cancel their license agreement is responsible for paying the cancellation fee. In addition, this student is responsible for paying a prorated cost based on the amount of days they have been checked into their residence hall and room type. Deadlines regarding this can be found above under the "Cancelling Mid-Semester While Still Enrolled" subheading.
If a student does not cancel within the ten-day period, but still wishes to be released from their licensing agreement, they have the option to find a non-residential student to take over their bedspace. The potential new resident should not currently have an active licensing agreement with University Housing. This option is not a sublease between the two students since each student will have their own licensing agreement with University Housing. More information about this policy can be found by clicking here.
If a student is graduating in December and would like to cancel the Spring portion of their assignment, they can do so without penalty as long as they are not enrolled in courses for the following semester. Graduating students will be responsible for submitting proof of graduation via a Cancellation Appeal Request.
If a student is going on a co-op more than 40 miles away from the University, they can cancel their housing application and submit a Cancellation Fee Appeal request with proof from their co-op. If the appeal is approved, the cancellation fee will be dropped from the student’s account.
Decided Not To Attend?
Please visit the Cancellation Policy Overview if you are either a first-year applicant or an upper-level applicant and no longer wish to attend classes at the University of Louisville.
If a student withdraws or chooses not to enroll after receiving their housing assignment and moving in, they should cancel their application immediately. A cancellation fee will be placed on the student’s account, but will be removed after add/drop period ends and University Housing verifies that that student is not enrolled. The student will be required to pay a prorated amount for the time spent in the room.
Cancellation Fee Appeal Request
Any applicant who has applied but chooses not to enroll in courses at the University of Louisville may cancel their license agreement without having to pay a cancellation fee; students who are not enrolled after the University’s Add/Drop date will have their cancellation fee automatically removed.
If you feel that you are exempt from the terms of this policy, please submit the Cancellation Fee Appeal Request in the Cards Nest, along with supporting documentation. Please note: The cancellation fee must be placed on your student account before you have access to submit the appeal.
If you are not approved for a live-on exemption and you are not approved for a cancellation fee appeal request for the same academic semester, you will not be responsible for paying both fees. You will only be responsible for the cancellation fee for that semester.
Payment
Please note that cancellation charges should be paid quickly. Students whose accounts are not paid by the established deadlines may be subject to financial penalties. Please visit the Office of the Bursar for tuition and fees, financial penalties, how to you’re your bills online or via check, and more.
Send all payments to:
University of Louisville Bursar’s Office
2211 S. Brook St.
Louisville, KY 40292