How to Submit a Damage Fee Appeal

1

Log in to the Cards Nest Housing Portal.

2

Select the menu icon (three horizontal lines) in the top left corner.

3

Scroll down and click Dispute Fees.

4

On the Fee Appeal Request page:

• Review the list of eligible transactions.
• Select Save & Continue.

5

On the Fee Dispute Form Selection page:

• Select Damages/Cleaning/Key Fees from the dropdown menu.
• Select Save & Continue.

6

On the Damages/Cleaning/Key Fees page:

Select View Details.

7

From the list of transactions:

• Choose the charge you want to dispute.
• Select Continue.

8

On the Dispute Form page:

• Enter your reason for disputing the fee.

9

Select Submit.