Employee Assistance Program

Anthem’s Employee Assistance Program (EAP) provides quick and easy access to work/life support, confidential counseling, and referral services to help us deal with daily work and life challenges. It’s employer-sponsored, meaning most* of its services are available to university employees, their dependents and household members at no cost.

Explore your AnthemEAP website by visiting AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"

HRtalks Wellness: Meet AnthemEAP Recording Available Now

AnthemEAP at a glance: 

  • Eight counseling sessions per topic 
  • NEW! In-person or online counseling sessions 
  • NEW! Online appointment scheduling 
  • Dependent care, childcare, elder care, assisted living, legal and financial resources 
  • NEW! Learn to Live web platform

*Payment for services beyond those provided by the EAP are your responsibility.

EAP Counseling Services

Good health doesn't just mean physical well-being. Emotional wellness is every bit as important. Anthem EAP has an extensive network of licensed behavioral health professionals who can help you address a variety of challenges in person or through online sessions. Call EAP or use the online Member Center to initiate services. Services may include, but are not limited to:

  • Relationship or family challenges
  • Alcohol or drug abuse
  • Feelings of overwhelming loss or grief
  • Depression or anxiety
  • Stress management
  • Times of crisis

Anthem’s representatives can help with finding a counselor and locating the support you need. They are available to assist you 24 hours a day, 365 days a year at the toll-free telephone number provided in your EAP materials.

For support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"

Elder And Child Care Consultation

Employees and their household members will have access to a comprehensive network of child and elder care providers throughout the United States. Services may include, but are not limited to:

You can locate child and elder care providers near you by completing the online search questionnaire on Anthem's EAP website.

For support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"

Legal And Financial Consultation

With Anthem EAP, you and your household members have access to initial legal and financial consultation as part of the standard work/life feature. You also have access to an online library of legal and financial information, in addition to financial calculators to help address issues ranging from debt management to buying a new home. You receive a free 30-minute telephone or in-person consultation with one of Anthem's contracted network attorneys or mediators. Additional legal services are available at a 25 percent discount from customary fees. Legal and financial topics can include:

  • Personal/family legal services
  • Debt/credit counseling
  • Identity recovery and credit monitoring

For support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"

Learn to Live

Your emotional health is an important part of your overall health. With Emotional Well-being Resources, administered by Learn to Live, you can receive support to help you and your household live your happiest, healthiest lives. Built on the proven principles of Cognitive Behavioral Therapy (CBT), Anthem's Learn to Live digital tools are available anywhere, anytime. They can help you identify thoughts and behavior patterns that affect your emotional well-being – and help you work through them. You’ll learn effective ways to manage stress, depression, anxiety, substance use, and sleep issues. Take a quick assessment to find the program that’s right for you. Services may include, but are not limited to:

  • Personalized, one-on-one coaching- team up with an experienced coach who can provide support and encouragement by email, text, or phone. 
  • Build a support system in the platform- add friends or family members as “Teammates.” They can help you stay motivated and accountable while you work through programs.
  • Practice mindfulness on the go- receive weekly text messages filled with positivity, quick tips, and exercises to improve your mood. 
  • Live and on-demand webinars- learn how to improve mental well-being with useful tips and advice from experts.

For support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"

AnthemEAP Printable Documents:

AnthemEAP Overview Brochure

AnthemEAP Service Summary Flyer 

AnthemEAP Learn to Live Flyer

Please Note: The university's previous EAP provider, Human Development Company (HDC) is bound by confidentiality, therefore, the university is unable to contact employees who are currently utilizing Human Development Company (HDC) services. The university has partnered with HDC to provide a transition plan which allows employees who are currently utilizing HDC services to continue their sessions (up to eight per topic) beyond December 31, 2022. Impacted employees with questions regarding their remaining sessions should contact HDC at 502-589-4357.