Employee Assistance Program
Our Employee Assistance Program (EAP) provides quick and easy access to work/life support, confidential counseling and referral services to help us deal with daily work and life challenges. It’s employer-sponsored, meaning most* of its services are available to university employees, their dependents and household members at no cost.
For confidential support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"
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The EAP can help you:
- Find child, elder, or pet care.
- Work on achieving work-life balance.
- Parent a child with special needs.
- Deal with addiction and recovery.
- Set retirement goals.
- Find mental health resources and information.
- Address financial or legal issues.
*Payment for services beyond those provided by the EAP is the employee's responsibility.
EAP Counseling Services
AnthemEAP offers eight counseling sessions per topic, with options for both in-person and online sessions, along with convenient online appointment scheduling. Anthem EAP has an extensive network of licensed behavioral health professionals who can help you address a variety of challenges in person or through online sessions. Call EAP or use the online Member Center to initiate services. Services may include, but are not limited to:
- Relationship or family challenges
- Alcohol or drug abuse
- Feelings of overwhelming loss or grief
- Depression or anxiety
- Stress management
- Times of crisis
Anthem’s representatives can help with finding a counselor and locating the support you need. They are available to assist you 24 hours a day, 365 days a year. Resources are available in a variety of formats to meet different needs and preferences, including articles, checklists, legal forms, podcasts, webinars, quizzes, and online courses.
For confidential support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"
Need immediate Crisis Support?
If you or a loved one is experiencing a mental health crisis, call or text 988, which will connect you to compassionate, accessible and confidential support. Otherwise, you can contact AnthemEAP toll-free at 800-865-1044.
Explore Additional AnthemEAP Services
Your emotional health is an important part of your overall health. With Emotional Well-being Resources, administered by Learn to Live, you can receive support to help you and your household live your happiest, healthiest lives. Built on the proven principles of Cognitive Behavioral Therapy (CBT), Anthem's Learn to Live digital tools are available anywhere, anytime. They can help you identify thoughts and behavior patterns that affect your emotional well-being – and help you work through them. You’ll learn effective ways to manage stress, depression, anxiety, substance use, and sleep issues. Take a quick assessment to find the program that’s right for you. Services may include, but are not limited to:
- Personalized, one-on-one coaching- team up with an experienced coach who can provide support and encouragement by email, text, or phone.
- Build a support system in the platform- add friends or family members as “Teammates.” They can help you stay motivated and accountable while you work through programs.
- Practice mindfulness on the go- receive weekly text messages filled with positivity, quick tips, and exercises to improve your mood.
- Live and on-demand webinars- learn how to improve mental well-being with useful tips and advice from experts.
For support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"
Employees and their household members will have access to a comprehensive network of child and elder care providers throughout the United States. Services may include, but are not limited to:
- Online information about child care, adoption, elder care, and assisted living
- Phone consultation with a work-life specialist
- Help with pet sitting, moving, and other common needs
You can locate child and elder care providers near you by completing the online search questionnaire on Anthem's EAP website.
For confidential support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"
With Anthem EAP, you and your household members have access to initial legal and financial consultation as part of the standard work/life feature. You also have access to an online library of legal and financial information, in addition to financial calculators to help address issues ranging from debt management to buying a new home. You receive a free 30-minute telephone or in-person consultation with one of Anthem's contracted network attorneys or mediators. Additional legal services are available at a 25 percent discount from customary fees. Legal and financial topics can include:
- Personal/family legal services
- Debt/credit counseling
- Identity recovery and credit monitoring
For support, call 800-865-1044, or go to AnthemEAP.com > Select "Member Log In" > Type "University of Louisville"
- Phone meeting with financial professionals
- Regular business hours; no appointment required
- Free financial resources and budgeting tools online
- Help reporting to consumer credit agencies
- Assistance with paperwork and creditor negotiations