Consumer Information

The University of Louisville is required to disclose certain consumer information to all current and prospective students in accordance with the Higher Education Act of 1965 (HEA), as amended by the Higher Education Opportunity Act of 2008 (HEOA). Paper copies are available upon request.


Consumer Information and Disclosures Published by the Bursar's Office

Office of the Bursar:  www.louisville.edu/bursar

Federal Regulations on Cash Management: https://louisville.edu/bursar/federal-regulations-cash-management

IRS Form 1098-T:  https://louisville.edu/bursar/irs-form-1098-t-information

Student Choice Refunds:  http://louisville.edu/bursar/student-choice-refunds

Statement of Student Financial Responsibilties:  https://louisville.edu/bursar/sturesp


Consumer Information and Disclosures Published by the Office of Academic Planning and Accountability

Office of Academic Planning & Accountability: https://louisville.edu/oapa/

Accreditation Information:  https://louisville.edu/oapa/consumer-information

Academic Calendar/Credit Hour Policy:  https://louisville.edu/oapa/consumer-information

Academic Program Improvement Plans:  https://louisville.edu/oapa/consumer-information

Affiliation Agreements:  https://louisville.edu/oapa/consumer-information

Consortial Agreements:  https://louisville.edu/oapa/consumer-information

Study Abroad:  https://louisville.edu/oapa/consumer-information

Americans Disability Act (ADA) Resources:  https://louisville.edu/oapa/consumer-information

Athletics Compliance Rules, Program Participation Rates and Financial Support Data:  https://louisville.edu/oapa/consumer-information

Campus Map Tour:  https://louisville.edu/oapa/consumer-information

Campus Security Policy and Crime Statistics:  https://louisville.edu/oapa/consumer-information

Code of Conduct and Related Policies:  https://louisville.edu/oapa/consumer-information

Complaints/Grievance Processes:  https://louisville.edu/oapa/consumer-information

Constitution Day:  https://louisville.edu/oapa/consumer-information

Copyright Infringement:  https://louisville.edu/oapa/consumer-information

Deadline Weapons Policy:  https://louisville.edu/oapa/consumer-information

Disability Resource Center:  https://louisville.edu/oapa/consumer-information

Drug Free Institution Policy:  https://louisville.edu/oapa/consumer-information

Family Education Rights and Privacy Act (FERPA):  https://louisville.edu/oapa/consumer-information

Fire Safety Report:  https://louisville.edu/oapa/consumer-information

Gainful Employment:  https://louisville.edu/oapa/consumer-information

Immunization Policy:  https://louisville.edu/oapa/consumer-information

Incarcerated Student Policy:  https://louisville.edu/oapa/consumer-information

Information for Veterans and their Families:  https://louisville.edu/oapa/consumer-information

Inspection of University Records/Kentucky Open Records Act:  https://louisville.edu/oapa/consumer-information

Institutional Compliance:  https://louisville.edu/oapa/consumer-information

Missing Persons Policy and Procedure:  https://louisville.edu/oapa/consumer-information

NCAA Compliance:  https://louisville.edu/oapa/consumer-information

Net Price Calculator:  https://louisville.edu/oapa/consumer-information

Notice of Nondiscrimination:  https://louisville.edu/oapa/consumer-information

Professional Licensure Disclosure:  https://louisville.edu/oapa/consumer-information

Redbook - Governance Document:  https://louisville.edu/oapa/consumer-information

Retention, Completion and Graduation Rates:  https://louisville.edu/oapa/consumer-information

State Authorization Regulations:  https://louisville.edu/oapa/consumer-information

Student Financial Aid Office and FSA Ombudsman:  https://louisville.edu/oapa/consumer-information

Student Handbook:  https://louisville.edu/oapa/consumer-information

Title IX Reporting:  https://louisville.edu/oapa/consumer-information

Transfer of Credit Policies:  https://louisville.edu/oapa/consumer-information

Voter Registration:  https://louisville.edu/oapa/consumer-information


Consumer Information and Disclosures Published by the University Privacy Office

UofL Privacy Office: http://louisville.edu/privacy

Health Insurance Portability and Accountability Act (HIPAA) Guidance: http://louisville.edu/privacy/hipaaguidance

Nondiscrimination Policy for Health Programs & Activities: http://louisville.edu/privacy/notice-of-nondiscrimination-health-programs-activities


Consumer Information and Disclosures Published by the University Police Department

UofL Police Department : https://louisville.edu/police

Annual Security Reports: https://louisville.edu/police/clery-crime-reports

Annual Security Report: https://louisville.edu/police/clery-crime-reports

Fire Safety Report: https://louisville.edu/police/clery-crime-reports

Crime Log: https://louisville.edu/police/crime-log

Emergency Management: https://louisville.edu/police/emergency-management

Fire Safety: https://louisville.edu/firesafety

Physical Security: https://louisville.edu/police/physical-security

Safety Resources: https://louisville.edu/police/safety-resources


Consumer Information and Disclosures Published by the Student Financial Aid Office

Student Financial Aid Office: https://louisville.edu/financialaid

Contact Information for Assistance in Obtaining Institutional and Financial Aid Information: https://louisville.edu/financialaid/contact-us

Application and Eligibility:http://louisville.edu/financialaid/financial-aid-start-to-finish

Financial Aid Programs

Employment: http://louisville.edu/financialaid/work-study

Grants: http://louisville.edu/financialaid/grants

Loans: https://louisville.edu/financialaid/loans

Federal Direct Subsidized and Unsubsidized Loans

Federal Direct Parent PLUS Loan

Federal Direct Graduate/Professional PLUS Loan

Alternative (Non-Federal/Private) Loan

Scholarships: http://louisville.edu/financialaid/scholarships

State Aid: https://louisville.edu/financialaid/state-aid

Cost of Attendance

Disbursement for Books and Supplies

Disbursed financial aid that exceeds your university bill will be delivered to you according to the university’s refund delivery process.  Refunds may be used to purchase books/supplies. 

Information on the preference selections to receive any future eligible refund: http://louisville.edu/bursar/student-choice-refunds

Textbook information can be found on the Bookstore website: https://www.bkstr.com/uoflstore/shop/textbooks-and-course-material

Entrance Counseling

Exit Counseling

Federal Direct Loan: http://louisville.edu/financialaid/loans/exit-counseling

TEACH Grant Exit Counseling:https://studentaid.gov/app/teachExitCounseling.action#!/teachExit/launch 

Federal Student Aid Eligibility for Students with Criminal Convictions:https://studentaid.gov/understand-aid/eligibility/requirements/criminal-convictions#drug-convictions

Financial Wellness: http://louisville.edu/financialaid/financial-wellness  

Loan Repayment: https://louisville.edu/financialaid/loans/loan-repayment

National Student Loan Data System (NSLDS): nslds.ed.gov

Net Price Calculator: http://louisville.edu/financialaid/net-price-calculator-1 

Previous Aid Year Consumer Information

2019-2020 Academic Year Consumer Information: http://louisville.edu/financialaid/consumer-information/fall-2019-spring-2020-summer-2020-consumer-information-1

2018-2019 Academic Year Consumer Information: http://louisville.edu/financialaid/consumer-information/fall-2019-spring-2020-summer-2020-consumer-information-1

Refund Policy, Requirements for Withdrawal and Return of Title IV Financial Aid: Withdrawal and Return of Title IV Financial Aid Document Link

Statement of Student Responsibilities for Financial Aid: Student Responsibilities Financial Aid Document Link


Information Security

Security compliance: https://louisville.edu/security

Security services and Security Incident Response: https://louisville.edu/its/security/security


Intercollegiate Athletic Financial Support  

Equity in Athletics Data Analysis:https://ope.ed.gov/athletics/#/institution/details

Graduation and Retention Rates for Student Athletes: https://web3.ncaa.org/aprsearch/gsrsearch


National Center for Education Statistics

Integrated Postsecondary Education Data System (IPEDS):https://nces.ed.gov/ipeds

College Navigator: https://nces.ed.gov/collegenavigator/


Principles of Excellence for Educational Institutions Serving Service Members, Veterans, Spouses, and Other Family Members 

Office of Military and Veterans Services: http://louisville.edu/admissions/apply/transfer/veterans/

Air Force ROTC: https://louisville.edu/afrotc

Army ROTC: https://louisville.edu/armyrotc

Kentucky National Guard: https://ky.ngb.army.mil/


Policies and Procedures 

University Policies and Procedures:https://louisville.edu/policies 


Student Population and Involvement 

Student Involvement:https://louisville.edu/involvement/

Student Population: https://louisville.edu/about/profile


University of Louisville Information Network (ULink)

Students are granted access upon successful completion of a UofL admission application.

ULink is a student services portal: ulink.louisville.edu

Login assistance and other technical assistance: https://louisville.edu/its/get-help/its-for-students

Information Technology Tutorials: https://louisville.edu/its/ulink/ulink-upgrade/student-ulink-upgrade

Tutorials pertaining to essential portal items associated with financial aid business, such as accessing your To Do List via the Task tile and accepting, reducing or declining awarded financial aid: http://louisville.edu/financialaid/other-information/financial-aid-ulink-tutorial


 Paper copies of Consumer Information are available upon request by contacting the University of Louisville Student Financial Aid Office:

Belknap Campus: Houchens Building, Room 110

Email: finaid@louisville.edu

Phone at (502) 852-5511


How may we assist you? 

Email Service

 A dedicated student and communication service account is monitored by a team equipped to provide assistance to students. 

Email Financial Aid Service at: finaid@louisville.edu 

Call Center

A dedicated call center is available to assist with all phone inquiries.

Call Student Financial Aid at: (502) 852-5511