The Student Financial Aid Office is required to review your academic progress each year. Please familiarize yourself with our Satisfactory Academic Progress (SAP) policy.
If you do not meet the standards outlined in the policy, you will not be eligible to receive Title IV federal financial aid or need-based state financial aid. Your eligibility for these funds will not be re-evaluated until you successfully appeal, you self-correct and notify our office or you meet the SAP standards during the next annual evaluation.
The SAP policy and review process is separate from the academic requirements, reviews and appeal decisions made by your academic unit.
For tutoring and other free academic assistance, please contact REACH.
How may we assist you?
Email Service
A dedicated student and communication service account is monitored by a team equipped to provide assistance to students.
Email Financial Aid Service at: finaid@louisville.edu
Call Center
A dedicated call center is available to assist with all phone inquiries.
Call Student Financial Aid at: (502) 852-5511