University of Louisville’s response to COVID-19

 DEPT PORTAL | SFAO PORTAL

Notice: The Student Financial Aid Office lobby and call center open at 9:45 a.m. on Tuesday, November 29, 2022.

The 2023-2024 FAFSA is now available, and you should complete it as soon as possible.

For step-by-step instructions on how to renew your FAFSA, please visit the U.S. Department of Education’s Federal Student Aid website at https://studentaid.gov/apply-for-aid/fafsa/renew.

 Once you log in to renew, certain information will automatically be pre-populated for you, and you’ll only simply need to provide new income and tax information and update any information that may have changed. 

  • When completing the 2023-2024 FAFSA, you will use 2021 income and tax information.
  • We strongly encourage you (and your parent(s), if applicable) to use the IRS Data Retrieval Tool to import your tax information directly from the IRS to your FAFSA.
  • The ability to renew your FAFSA form is for your convenience, and you can also choose to start a new FAFSA form.

 Please remember the FAFSA form is free, and you should not pay to fill it out. Only go to the U.S. Department of Education's Federal Student Aid website to file the 2023-2024 FAFSA.   If a website asks you to pay to fill it out, you're not dealing with the official FAFSA site.

 If you need assistance completing the FAFSA or have questions regarding the FAFSA filing process, please contact our office or visit https://studentaid.gov/apply-for-aid/fafsa/filling-out/help. 


Part-Time Aid Adjustment Request

The priority deadline to submit the Part-Time Aid Adjustment Request form was Monday, December 5th.  If you have you finalized your enrollment for the spring 2023 term and will be attending less-than full-time, you can still submit the form; however, the evaluation of your aid eligibility and disbursement of your aid will be delayed.  By submitting this form, you are requesting the Student Financial Aid Office proceed with making the necessary adjustments to your financial aid and/or cost of attendance based on your current enrollment.  Do not complete this form if you plan to adjust your schedule. 

  To access the Part-Time Aid Adjustment Request form:

  • Log in to your ULink account
  • On the ‘Student Homepage’, select the ‘Financial Aid’ tile
  • On the left-hand menu, select ‘Part-time Aid Adjustment Req

If you attend less-than full-time during the spring term and do not complete the Part-Time Aid Adjustment Request form, your aid will not be evaluated for potential necessary adjustments nor disbursement until after the last day to drop and receive a 100% tuition credit for regular spring courses.  You must be enrolled at least half-time to receive federal loans and funds from the vast majority of aid programs. Half-time enrollment is considered 6 hours for undergraduate students and 4.5 hours for graduate/professional students during the fall and spring terms.  


Federal Student Loan Debt Relief Plan Halted and Repayment Pause Extended

 Courts have issued orders blocking the Biden-Harris Administration’s student debt relief program. Efforts are being made to overturn those orders. Borrowers are encouraged to sign up to receive updates as they are issued from the Department of Education at ed.gov/subscriptions.

 The COVID-19 student loan payment pause is extended until the U.S. Department of Education is permitted to implement the debt relief program or the litigation is resolved. Payments will restart 60 days later. If the debt relief program has not been implemented and the litigation has not been resolved by June 30, 2023 — payments will resume 60 days after that. We will notify borrowers before payments restart.

In response to scammers targeting borrowers, the Federal Trade Commission (FTC) posted a consumer alert warning borrowers to be vigilant of potentially questionable calls and emails regarding student loan debt.


Document Upload for Financial Aid 'To Do List' Items

Do you have a Financial Aid ‘To Do List’ task under your 'Tasks’ tile in ULink you need to submit a required financial aid form(s), documentation, and/or a requested item(s)?  If so, you may have the option to securely upload the item(s) via your ULink account. 

Refer to our Financial Aid Document Upload resource page for more information.


Complete the FAFSA

What Year FAFSA and When?

Effective October 1, 2022 the 2023-2024 Free Application for Federal Student Aid (FAFSA) is available and may be filed using 2021 income and tax data.

The following table summarizes the application dates

School Year/Semesters of Attendance

FAFSA Submission Window

Required Tax and Income information

Fall 2023, Spring 2024, Summer 2024

October 1,2021–June 30,2023

2021

Fall 2022, Spring 2023, Summer 2023

October 1,2022–June 30,2024

2020

 Please set a reminder for yourself!  Look for future reminders from the Student Financial Aid Office, but most importantly, do not forget to file the FAFSA for the upcoming aid year on or as close to October 1st as possible to maximize your potential award eligibility.

Step-by-step FAFSA guidance is available.



HEERF Update

The Coronavirus Aid, Relief, and Economic Security (CARES) Act and the Higher Education Emergency Relief Fund (HEERF) provided colleges and universities with funds to award grants to students to assist with emergency costs, tuition, food, housing, healthcare, childcare and other needs.  Since March 2020 UofL has disbursed more than $31 million to students.  As of May, 2022 UofL has exhausted all available CARES and HEERF student grant funding. 


Supplemental Nutrition Assistance Program (SNAP) Benefits Temporary Program Expansion for Students

The SNAP program helps people buy health foods at participating stores.  Under the provisions of the Consolidation Appropriations Act 2021, students enrolled at least half-time with an Free Application for Federal Student Aid (FAFSA) Expected Family Contribution (EFC) of zero or awarded Federal Work Study (FWS) may qualify  for SNAP benefits provided other general eligibility requirements are met as determined by the applicable state. 

As part of the SNAP application process, students may be asked to provide verification of Free Application for Federal Student Aid (FAFSA) data, including aid awarded and/or the calculated EFC from the FAFSA. 

  • For verification of EFC:
    • students may use a one-time email, if received, that was generated by the Department of Education in early April specifically for SNAP certification purposes*; or,
    • use the Student Aid Report (SAR) received from the Department of Education upon completion of the FAFSA; or
    • print the ‘College Financial Plan’ page accessible as a menu item within the ‘Financial Aid’ tile in ULink, if available (when a menu link is not present, this option is not applicable).
  • For verification of awards:
    • print the latest award notification received from the Student Financial Aid Office for the applicable aid year; or,
    • print the ‘Summary’ or ‘Award Summary’ page accessible via the ‘Financial Aid’ tile in ULink.
The Student Financial Aid Office is available at finaid@louisville.edu or (502) 852-5511 to assist students in need of guidance regarding access to financial aid documentation. 

Refer to the USDA Food and Nutrition Service's information for students for more information.  Kentucky residents may apply and refer to information provided by Kentucky Cabinet for Health and Family Services.


Temporary Monthly Discounts on Broadband Internet Service for Qualified Students

The Federal Communications Commission (FCC) launched its Emergency Broadband Benefit Program on May 12; it aims to provide subsidies for students struggling to pay for internet amid the pandemic.

Eligible households, including those with a Pell Grant recipient or participant in another federal assistance program, such as free or reduced lunch, SNAP or Medicaid, or those that have experienced significant income loss since February 2020, may apply to receive substantially subsidized broadband service.

As part of the application process, Pell Grant recipients may be asked to provide documentation of aid awarded.

  • For verification of awards:
    • print the latest award notification received from the Student Financial Aid Office for the applicable aid year; or,
    • print the ‘Summary’ or ‘Award Summary’ page accessible via the ‘Financial Aid’ tile in ULink.

The Student Financial Aid Office is available at finaid@louisville.edu or (502) 852-5511 to assist students in need of guidance regarding access to financial aid documentation. 

Refer to the FCC’s Emergency Broadband Benefit information for qualification and application details. 


First-Time Direct Loan Borrower at UofL

For student Direct Loans to disburse in a timely manner, it is critical students complete all required steps if interested in borrowing the loan funds. For loans, this includes loan acceptance in ULink and completing the Master Promissory Note(s) and Entrance Counseling with the Department of Education.

Complete Entrance Counseling and the Master Promissory Note at the U.S.Department of Education’s Federal Student Aid website.


Financial Aid and Degree Requirements

If you are enrolled in a course(s) that does not count toward your degree requirements, the course(s) cannot be used to determine your enrollment status for federal financial aid and state need-based aid purposes. This means you cannot receive federal financial aid and state need-based aid for any course that does not count toward your degree requirements.

If it is determined you are enrolled in a course(s) that does not meet your degree requirements, your aid will be reviewed and any necessary adjustments will be made. You will be responsible for settling any potential outstanding balance created.


The University of Louisville does not discriminate on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, genetic information, sexual orientation, gender, gender identity or expression, marital status, pregnancy, or disability of an otherwise qualified individual in educational programs and activities.  Accordingly, while a program or activity may be focused on the needs or issues of a particular group, they are intended to be inclusive of all and any participant may benefit from attendance or participation in these programs and activities.


How may we assist you?

Email Service

A dedicated student and communication service account is monitored by a team equipped to provide assistance to students.

Email Financial Aid Service at: finaid@louisville.edu

Call Center

A dedicated call center is available to assist with all phone inquiries.

Call Student Financial Aid at: (502) 852-5511