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Web Accessibility: The University of Louisville is committed to being an inclusive community where everyone is encouraged to participate in our programs and activities, including individuals with disabilities. The University wants everyone who visits its website to feel welcome and find the experience rewarding, regardless of technology or ability. Conformance with accessibility requirements will improve usability for everyone. In accordance with the law, the University is committed to ensuring that the information and technology provided through its website are, indeed, inclusive as well as accessible.
Report a Campus Access Concern: if you are having issues physically navigating our campus environment.
Student Complaint Procedures: The University has a continuing responsibility to monitor and maintain its compliance with the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973 (Section 504) and their implementing regulations. Internal student complaints alleging non-compliance with the ADA and/or Section 504 should follow the following procedure.
Discriminatory Harassment: Students are encouraged to resolve complaints at the appropriate level of dispute; however, should this approach fail or be inappropriate, students may submit written complaints through the online complaint form.
Grievances: An employee who believes a condition of employment is unjust, inequitable or a hindrance to effective operations or performance may initiate a grievance. First line supervisors, managers and department heads are obligated to respond within the recommended time lines.
Discriminatory Harassment: This complaint form is for use by individuals who are eligible to file a complaint of Discrimination or Harassment under PER 1.10 – Discriminatory Harassment and the Sexual Harassment Policies and Procedures.
Department of Education Office of Civil Rights Complaint: This page provides specific and detailed information that will assist you in filing a complaint with the Office for Civil Rights (OCR) at the Department of Education.