001062

JOB TITLE:Tech Support Asst 
CLASS CODE:001062

JOB SUMMARY

Coordinate and supervise the use of computer laboratories to include equipment demonstrations and computer software support.

DUTIES & RESPONSIBILTIES

Coordinate use of computer laboratories with faculty and students.

Control, operate and maintain computer network.

Provide general consulting to users.

Review, update and write procedures.

Demonstrate laboratory equipment to users.

Oversee inventory control including maintenance of records.

Monitor climate control, manage printers, resolve malfunctions and maintain security and performance.

Perform general office support duties as assigned.

Perform related duties as required.

KNOWLEDGE, TRAINING & SKILLS

High School Diploma

EXPERIENCE

Two years of computer helpdesk or computer repair experience.  Additional experience may not be used on a one-to-one basis to offset the educational requirements.