International Travel FAQs
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General Procedure FAQs
- All Faculty, Staff, and non-education abroad Students who are receiving University funds;
- All Faculty, Staff, and non-education abroad Students traveling internationally on University business without University funds (for example: attending a conference and all costs covered by the conference organizers, teaching on a study abroad program, research funded by a third party, international sabbaticals);
- Students traveling abroad for non-education abroad purposes sponsored by academic programs or departments. See next question for clarification.
Students receiving credit on the following types of programs do not use the Travel Registry:
- An exchange program
- Direct enrollment at a foreign institution
- An approved third-party program
- A faculty-led program
These students will use the Cardinals Abroad Portal. Contact edabroad@louisville.edu with questions about education abroad.
Students traveling for the following purposes do submit trips in the Travel Registry:
- Research
- Conference attendance/presentation
- Limited for-credit experiences where the student enrolls in a course through their UofL department (medical rotations, Speed School co-ops, SPHIS practicums, etc.)
- non-credit Brown Fellow enrichment projects
Most importantly, it is University policy for all travelers to file international travel forms. Additionally, if an emergency situation were to arise, the traveler may not be covered by worker’s compensation or the University’s liability insurance, and they will not have international travel insurance. Lastly, the traveler will not receive Provost approval and may not be reimbursed for expenses.
The information submitted in the Travel Registry is critical to the University’s risk management program and will allow the University to communicate with faculty, staff, and students in the event of an emergency.
Yes. Employees on sabbatical are still employees of UofL, and work done during a sabbatical is university-affiliated. The Office of International Travel is still responsible for their health and safety while traveling.
Once the forms have been signed by the traveler’s Department Chair and Dean (or comparable supervisors), the traveler and/or their department contact will attach the paperwork to a Travel Authorization in the T&E module on PeopleSoft. This step is obligatory, so that the Controller’s Office can keep track of who is approved to travel and is eligible for reimbursement. Contact the Controller’s Office with questions.
You can track the process in the Travel Registry. You will also receive an email upon approval.
Travel to countries with a Level 2 ranking on US Department of State’s (DOS) Travel Advisory list or the CDC's Travel Alert lists require additional steps for health, safety, and legal reasons. Travel to countries with a Level 3 or 4 ranking on the DOS' or CDC's lists and countries on the Department of Treasury’s Sanctions list require additional permissions for the same reason. The additional steps will automatically deploy in the Travel Registry if you are traveling to a level 2-4 country.
There are no additional steps for countries under a travel alert only or are on the CDC Level 1 list.
Provost forms can be found on the UofL Travel site.
Please visit the main International Travel page.
Please visit the Faculty-led Programs page.
Every traveler should carry a copy of their passport with them (in a separate location from their passport!) and leave a copy with a US emergency contact in case their passport gets lost or stolen.
No. Travelers going to a U.S. Territory (Puerto Rico, Guam, US Virgin Islands, American Samoa, Northern Mariana Islands) should follow domestic travel procedures.
Yes. Since Canada now requires a passport for all U.S. citizens to enter the country, the forms are required.
The Mexico Travel Warning is divided by state. When a Mexican state is listed as “no advisory is in effect,” no additional documentation is required.
While we want to limit these situations as much as possible, sometimes it happens! Start entering your travel in the Travel Registry and contact Melissa Lee to explain your situation.
Upon receiving approval from the Dean or Senior Administrator on the Request for Authorization for Our of Country Travel, travelers may purchase airline tickets and book accommodation. Travelers requesting authorization to travel to a country with a Department of State Level 4 Travel Advisory should not book airline tickets or accommodations until receiving Provost’s approval.
Forms FAQs
In the Travel Registry, list the dates of your personal time in the section that asks for this information. We will not need to keep any flight or lodging information on file for personal travel. Please see the insurance section below for information on coverage during personal time.
If your trip is a multi-destination trip, you do not need to include the locations of personal travel. However, if your return flight departs from a different country than you have marked on your form, we may ask you to verify that you are there on personal time.
The Itinerary section of the Travel Registry lists all information that we need. Please note that you can add multiple flights and lodgings. Please be sure to add your return flight information.
In case of emergency, it is important for us to have a physical address on file. In addition, we need a secondary method of contacting you. We will always email first.
Insurance FAQs
The travel insurance offered through MetLife is minimal and must be arranged through AXA. It includes limited emergency medical insurance but not political or natural disaster evacuation or repatriation of remains. It is only valid for 120 days; for longer trips such as sabbaticals, coverage would cease after this period.
Currently, there is no cost to travelers or their departments for Zurich.
No. The traveler is required to be covered for their flights to and from their destination and the time they will be “working,” but not for personal time.
You will have a copy of the Zurich insurance card in the Travel Registry under the Essential contents tab.
Faculty-led programs FAQs
Before departure:
- Check to be sure that the country where you are traveling is not on the Travel Warning list, the CDC Level 2 & 3 Travel Alert list, or the Sanctions list. (See # 3 below for further instructions).
- Notify both your department and Melissa Lee as early in the planning process as possible to ensure you follow all departmental and UofL policies.
- Ensure all required documentation is received in the Travel Registry for all travelers on the trip 30 days prior to departure.
- Meet with students 2-3 times, including at least one detailed, mandatory orientation session.
- Other duties as required by your department/college/unit. This list provides an overview only.
During the trip:
- The Faculty lead is an active role. They should oversee all aspects of the students’ academic progress, health, and safety while abroad.
- Be near and available to students 24/7.
- Follow procedure outlined in #2 in case of emergency. Faculty lead(s) may be held liable if the procedure is not followed.
- Other duties as necessary. This list provides an overview only.
The International Travel Crisis Management Protocol includes detailed information on how situations should be handled. It also details what is an emergency and what is not. Faculty leads should read and follow the policy, which includes:
- Contact Zurich on behalf of a student in cases of medical and mental health emergencies.
- Contact the University.
The fastest way to inform the university is to call DPS +011-1-502-852-6111. Then, email Kurt Olausen, Director of Education Abroad, and cc: fasit@louisville.edu and your department chair/contact(s).
- If the emergency situation involves a student, a faculty/staff lead or other designated responsible party must stay with the student, while securing the safety of the other students in the group.
- CDC Level 3 countries: Per university policy, students can not be required to travel to to CDC Level 3 countries.
- Travel Warning or CDC Level 2 countries: Additional documentation is needed. Contact Melissa Lee as soon as you know you are traveling to the country.
- Sanctions list countries: Contact Allison Ratterman as soon as possible to see if you need a license.
Most importantly, it is university policy for all travelers to file international travel forms. Additionally, if an emergency situation were to arise, the International Center would not have the information they need to contact the travelers, the faculty/staff lead(s) may not be covered by worker’s compensation or the university’s liability insurance, and students may not have the necessary international travel insurance. The lead could be held liable for any student emergency or consequences from missing information in the International Center. Lastly, the group leader may not be reimbursed for expenses.
If you are interested in setting up a new non-credit faculty-led program, please contact us.
Contact Information
- Forms
- General procedures
- General status questions
- CDC Level 2 questions
- Travel Warning/ CDC Level 3 Countries
- Group trip planning resources
- Emergencies while abroad
- Zurich coverage or policy questions
- Reimbursements
- T&E module in PeopleSoft
Allison Ratterman, Director of Export and Secure Research Compliance
- Travel to U.S. Department of Treasury Sanctions List Countries
Education Abroad Service Account
- Students who are unsure if their experience qualifies as education abroad

Still have questions?
Send us an email or call our front desk at 852-0374.