University of Louisville’s response to COVID-19


Student Debt Relief Announcement

The Biden-Harris Administration has announced  loan forgiveness plans of up to $10,000 for loan borrowers and $20,000 for prior Pell Grant recipients.  Qualified loans must have been disbursed before July 1, 2022. Eligibility  A borrower's annual income must be below $125,000 (for individuals) or $250,000 (for married couples/head of households).Other relief efforts were also announced including the extension of the COVID Relief Student Loan Payment Pause through December 31,2022.

Detailed guidance and loan forgiveness application information is forthcoming from the Department of Education; refer to for the most up-to-date information available to borrowers and schools.

Please note: In response to scammers targeting borrowers, the Federal Trade Commission (FTC) posted a consumer alert warning borrowers to be vigilant of potentially questionable calls and emails regarding student loan debt.

Borrowers are encouraged to sign up to receive pertinent updates as they are issued by the Department of Education at

Document Upload for Financial Aid 'To Do List' Items

Do you have a Financial Aid ‘To Do List’ task under your 'Tasks’ tile in ULink you need to submit a required financial aid form(s), documentation, and/or a requested item(s)?  If so, you may have the option to securely upload the item(s) via your ULink account. 

Refer to our Financial Aid Document Upload resource page for more information.

Important message for students with a FAFSA selected for verification

Per announcements from the U.S. Department of Education's office of Federal Student Aid on July 13, 2021, and May 18, 2022, some students initially selected for the 2021-2022 and 2022-2023 verification process are no longer required to complete verification.  

Some students still have to resolve conflicting FAFSA information and/or complete the verification process before federal aid eligibility can be evaluated or disbursed, and our office will follow up with those students as needed.

Students are encouraged to monitor their university email for communications from the Student Financial Aid Office and check for outstanding tasks in the ULink portal.

 Refer to  U.S. Department of Education for the official announcement.

Complete the FAFSA

What Year FAFSA and When?

Effective October 1, 2021 the 2022-2023 Free Application for Federal Student Aid (FAFSA) is available and may be filed using 2020  income and tax data.

The following table summarizes the application dates

School Year/Semesters of Attendance

FAFSA Submission Window

Required Tax and Income information

Fall 2022, Spring 2023 and Summer 2023

October 1,2021–June 30,2023


 Please set a reminder for yourself!  Look for future reminders from the Student Financial Aid Office, but most importantly, do not forget to file the FAFSA for the upcoming aid year on or as close to October 1st as possible to maximize your potential award eligibility.

Step-by-step FAFSA guidance is available.

HEERF Update

The Coronavirus Aid, Relief, and Economic Security (CARES) Act and the Higher Education Emergency Relief Fund (HEERF) provided colleges and universities with funds to award grants to students to assist with emergency costs, tuition, food, housing, healthcare, childcare and other needs.  Since March 2020 UofL has disbursed more than $31 million to students.

As of May, 2022 UofL has exhausted all available CARES and HEERF funding.  At this time, there is no indication that Congress or the Department of Education will be authorizing additional COVID relief funds to colleges and universities for the upcoming 2022-2023 academic year. 

 Student are encouraged to make sure they have filed a 2022-2023 FAFSA in order to maximize assistance from grants and loans.  If you have any questions regarding financial aid, please don’t hesitate to reach out to our office.  

Supplemental Nutrition Assistance Program (SNAP) Benefits Temporary Program Expansion for Students

The SNAP program helps people buy health foods at participating stores.  Under the provisions of the Consolidation Appropriations Act 2021, students enrolled at least half-time with an Free Application for Federal Student Aid (FAFSA) Expected Family Contribution (EFC) of zero or awarded Federal Work Study (FWS) may qualify  for SNAP benefits provided other general eligibility requirements are met as determined by the applicable state. 

As part of the SNAP application process, students may be asked to provide verification of Free Application for Federal Student Aid (FAFSA) data, including aid awarded and/or the calculated EFC from the FAFSA. 

  • For verification of EFC:
    • students may use a one-time email, if received, that was generated by the Department of Education in early April specifically for SNAP certification purposes*; or,
    • use the Student Aid Report (SAR) received from the Department of Education upon completion of the FAFSA; or
    • print the ‘College Financial Plan’ page accessible as a menu item within the ‘Financial Aid’ tile in ULink, if available (when a menu link is not present, this option is not applicable).
  • For verification of awards:
    • print the latest award notification received from the Student Financial Aid Office for the applicable aid year; or,
    • print the ‘Summary’ or ‘Award Summary’ page accessible via the ‘Financial Aid’ tile in ULink.
The Student Financial Aid Office is available at or (502) 852-5511 to assist students in need of guidance regarding access to financial aid documentation. 

Refer to the USDA Food and Nutrition Service's information for students for more information.  Kentucky residents may apply and refer to information provided by Kentucky Cabinet for Health and Family Services.

Temporary Monthly Discounts on Broadband Internet Service for Qualified Students

The Federal Communications Commission (FCC) launched its Emergency Broadband Benefit Program on May 12; it aims to provide subsidies for students struggling to pay for internet amid the pandemic.

Eligible households, including those with a Pell Grant recipient or participant in another federal assistance program, such as free or reduced lunch, SNAP or Medicaid, or those that have experienced significant income loss since February 2020, may apply to receive substantially subsidized broadband service.

As part of the application process, Pell Grant recipients may be asked to provide documentation of aid awarded.

  • For verification of awards:
    • print the latest award notification received from the Student Financial Aid Office for the applicable aid year; or,
    • print the ‘Summary’ or ‘Award Summary’ page accessible via the ‘Financial Aid’ tile in ULink.

The Student Financial Aid Office is available at or (502) 852-5511 to assist students in need of guidance regarding access to financial aid documentation. 

Refer to the FCC’s Emergency Broadband Benefit information for qualification and application details. 

First-Time Direct Loan Borrower at UofL

For student Direct Loans to disburse in a timely manner, it is critical students complete all required steps if interested in borrowing the loan funds. For loans, this includes loan acceptance in ULink and completing the Master Promissory Note(s) and Entrance Counseling with the Department of Education.

Complete Entrance Counseling and the Master Promissory Note at the U.S.Department of Education’s Federal Student Aid website.

Financial Aid and Degree Requirements

If you are enrolled in a course(s) that does not count toward your degree requirements, the course(s) cannot be used to determine your enrollment status for federal financial aid and state need-based aid purposes. This means you cannot receive federal financial aid and state need-based aid for any course that does not count toward your degree requirements.

If it is determined you are enrolled in a course(s) that does not meet your degree requirements, your aid will be reviewed and any necessary adjustments will be made. You will be responsible for settling any potential outstanding balance created.

The University of Louisville does not discriminate on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, genetic information, sexual orientation, gender, gender identity or expression, marital status, pregnancy, or disability of an otherwise qualified individual in educational programs and activities.  Accordingly, while a program or activity may be focused on the needs or issues of a particular group, they are intended to be inclusive of all and any participant may benefit from attendance or participation in these programs and activities.

How may we assist you?

Email Service

A dedicated student and communication service account is monitored by a team equipped to provide assistance to students.

Email Financial Aid Service at:

Call Center

A dedicated call center is available to assist with all phone inquiries.

Call Student Financial Aid at: (502) 852-5511