University of Louisville’s response to COVID-19

University of Louisville’s campuses remain open, and the Student Financial Aid Office (SFAO) is still actively serving the UofL community, though the majority of the SFAO staff will be following the recommended guidelines of working remotely. 


Financial aid inquiries can be emailed to  Emailing is the recommended method at this time to address questions; multiple staff members are monitoring our email service account.  To enable us to provide the best service possible, students with access to university email should use their university email account when emailing the Student Financial Aid Office whenever possible to do so. Be sure to include a student ID number. 


If you need to speak to a financial aid representative, please call 502-852-5511 between 9:00am and 4:30pm, Monday through Friday.  An operator will address your inquiry, take a message and route to a financial aid counselor or forward your call to the appropriate staff member. 


The University has issued guidance recommending students who are able to do so to please stay away from campus.  Students and all University visitors should follow the guidance provided by the University and CDC regarding limiting interactions with others.  The SFAO is open by appointment. Email us at or call 502-852-5511 to schedule an appointment.

COVID-19 FAQ Download

The University of Louisville's Office of Financial Aid staff is dedicated to providing students and their families with courteous and efficient financial services while complying with all federal, state and university policies. Our goal is to help you explore your options and make your academic goals more affordable.

We provide both walk-in and by appointment counseling to current and prospective students Monday through Friday. We also provide assistance to both current and prospective students through our Call Center. FERPA privacy restrictions may restrict us from answering some questions over the phone.

Summer 2020 Update

For more detailed information regarding summer aid please review the information on the Summer Financial Aid link.


General summer information

If you are planning on attending courses during the summer term and would like to have your federal financial aid eligibility evaluated early, please ensure you complete the Early Request for Summer Federal Aid once you have finalized your summer enrollment. This form will be available on your ULink account under the 'Financial Aid' section in the 'Student Services' tab by the first week in April. In order to request an early review of your summer federal aid eligibility, you must have an official 2019-2020 Free Application for Federal Student Aid (FAFSA) on file with our office. If required, all verification forms and requested documents must also be completed. In addition, you cannot be waitlisted in any summer course, and you must currently be meeting Satisfactory Academic Progress (SAP).


How much aid do I get for summer?

During summer, federal financial assistance is available to eligible undergraduate applicants who have Federal Pell Grant, Federal TEACH Grant, and/or Federal Direct Subsidized and/or Unsubsidized Loan eligibility remaining for the award year. Parents of dependent, undergraduate students may also apply for Federal Direct Parent PLUS Loans. Students with financial need who meet specific award criteria, may also be eligible for a limited amount of Federal Work-Study funds.


I’m a Pell eligible student, how much do I get?

Each student’s award is unique.  Below are some general examples.

Assuming you have a 0 EFC, you were enrolled full-time (12+ credits) and received the full-time Pell grant amount for fall ($3,098) and spring ($3,098), semesters you must enroll at least half-time (6 credits) in summer classes to receive the additional summer Pell Grant.  Assuming you have a 0 EFC, you would receive $1,549 in Pell Grant funds for the summer term.


Assuming you have a 0 EFC, you were enrolled part-time in 6 credits for fall ($1,549) and spring($1,549), there is no minimum credit requirement to receive a summer Pell Grant. Assuming you meet other awarding criteria, you would be awarded the remainder of your annual Pell Grant amount during summer with no minimum credit requirement. Assuming you have a 0 EFC and enrolled in 3 credit for the summer you would receive $774 in Pell Grant funds for the summer. 


Can I receive a federal loan in the summer?

Eligibility for federal loans will depend upon your remaining or unused loan funds from the fall and spring semesters and your summer cost of attendance. You must also be enrolled in a minimum of 6 credits in the summer to qualify for a loan.


Each student’s award is unique.  Below are some general examples.

A dependent freshman is eligible for $5,500 in loan funds.  Assuming a dependent freshmen borrowed $2,750 in the fall and $2,750 in the spring, he or she would have no remaining loan eligibility.


However, if the same dependent freshman borrowed $1,500 in the fall and $1500 in the spring, he or she would be able to borrow the remaining $2500 assuming they were enrolled in at least 6 hours in the summer.


Can my fall and spring grades impact my summer aid?

You must meet Satisfactory Academic Progress (SAP) in order to be eligible for summer federal financial aid.  In order to have your SAP status evaluated, you must be fully graded for the spring 2020 and all prior terms.  A course with an ‘Incomplete’ or ‘Deferred’ is deemed to be graded for SAP purposes.

If your SAP status has not yet been evaluated, your summer federal financial aid will not be evaluated for disbursement. 

If it is determined you do not meet SAP, your summer federal financial aid will be cancelled accordingly.  If you are determined ineligible for federal financial aid for failure to meet the SAP standards, you have the right to make a written appeal to the Student Financial Aid Office.  Please note if you choose to appeal, you are still responsible for settling any outstanding balance you may have with the Bursar’s Office by the applicable due date.

For more information visit the Satisfactory Academic Progress page.


If I used all of my loan eligibility during the academic year, what else can I consider?

You may still be eligible for outside educational loans from a private lender. The directions for these loans are available at

You may still need to complete the Early Request for Summer Federal Aid once you have finalized your summer enrollment, so that we can accurately certify certain information for the private lender.  An outside educational loan can take 10-15 days to process, so students are encouraged to research and apply for these funds as soon as possible.



Complete the FAFSA

What Year FAFSA and When?

Effective October 1, the 2020-2021 Free Application for Federal Student Aid (FAFSA) is available and may be filed using 2018 income and tax data.

The following table summarizes the application dates

School Year/Semesters of Attendance

    FAFSA Submission Window

    Required Tax and Income information

Fall 2019,Spring 2020 and Summer 2020

    October 1,2018–June 30,2020


Fall 2020,Spring 2021 and Summer 2021

    October 1,2019–June 30,2021


Please set a reminder for yourself!  Look for future reminders from the Student Financial Aid Office, but most importantly, do not forget to file the FAFSA for the upcoming aid year on or as close to October 1st as possible to maximize your potential award eligibility.

Online Resources

Federal Student Aid and the U.S. Department of Education offers a checklist as you prepare to complete the FAFSA. Step-by-step guidance can be found here.


First-Time Direct Loan Borrower at UofL

For student Direct Loans to disburse in a timely manner, it is critical students complete all required steps if interested in borrowing the loan funds. For loans, this includes loan acceptance in ULink and completing the Master Promissory Note(s) and Entrance Counseling with the Department of Education.

Entrance Counseling and the Master Promissory Note for Direct Loans can be completed online.

myStudentAid App

The Department of Education has launched a new mobile app called myStudentAid.

The app allows students or parents to securely fill out and submit the Free Application for Federal Student Aid (FAFSA) entirely from their mobile device. Previously, the website had limitation when being accessed from a mobile device and the full function of the site could only be utilized from a desktop computer. So the Department of Education Federal Student Aid office developed the app to provide mobile options to access financial aid.

Image - myStudentAid App

In addition to submitting a new FAFSA, students can also:

  • Correct a previously filed FAFSA
  • Renew an old FAFSA application
  • Edit or manage an FSA ID
  • Check federal loan and financial aid history

The app is available in the Apple App Store and Google Play for Android.

Financial Aid and Degree Requirements

If you are enrolled in a course(s) that does not count toward your degree requirements, the course(s) cannot be used to determine your enrollment status for federal financial aid and state need-based aid purposes. This means you cannot receive federal financial aid and state need-based aid for any course that does not count toward your degree requirements.

If it is determined you are enrolled in a course(s) that does not meet your degree requirements, your aid will be reviewed and any necessary adjustments will be made. You will be responsible for settling any potential outstanding balance created.

If you are aware you are enrolled in a course(s) that does not meet your degree requirements, please notify our office as soon as possible.

Upcoming Important Dates


 March 9th-15th

UofL Spring Break

March 31st - April 8th

Summer 2020 and Fall 2020 Registration

Review the Registrar's office website for information.

April 1st

Spring SAP Appeal deadline

Previous Important Dates (for Reference)

November 1st

Satisfactory Academic Progress (SAP) appeal deadline for fall