Fall 2023-Spring 2024 Upper-Level Applicant Cancellation Policy

Upper-Level Applicant Overview

The Cancellation Policy contains two separate sub-sections: one for First-Year Applicants and one for Upper-Level Applicants. This page is specifically for Upper-Level Applicants. Upper-level applicants are defined as students who have attended an accredited college or university for at least one academic year [not including the summer semester(s)]. Please note that this policy does not consider credit hours obtained prior to high school graduation as contributing toward an applicant level.

Please note: We cannot accept cancellations via phone or email. All cancellations must take place via the Cancellation Request in the Housing Portal.

Cancellation Policy Overview

Please note:

  • Applicants for upper-level housing who complete the Housing Application but later decide that they would not like to participate in room selection should cancel their license agreement immediately. Any student who signs a license agreement as part of the Housing Application will receive a room assignment, regardless of whether they participate in room selection. Once an assignment has been made, that student will have ten days in which to cancel without incurring a cancellation fee (A non-compliance fee may still apply).
  • As of August 15, 2023,any applicant for upper-level housing who cancels their license agreement more than ten days after being notified (to the email account which they specified as their university email on their profile in the Housing Portal) of their room assignment will be responsible for paying the cancellation fee, which is equal to one full semester’s cost of a Unitas double.
  • If a student does not cancel within the ten-day period, but still wishes to be released from their licensing agreement, they have the option to find a non-residential student to take over their bedspace. The potential new resident should not currently have an active licensing agreement with University Housing. This option is not a sublease between the two students since each student will have their own licensing agreement with University Housing. More information about this policy can be found by clicking here.
  • Upper-level applicants who, after checking into their residence halls, cancel the Spring 2024 portion of their license agreement prior to October 15, 2023, at 11:59 p.m. EST are responsible for paying the full amount of their Fall 2023 housing assignment. This cost will not be prorated. However, these students will not incur a cancellation fee.
  • Upper-level applicants who cancel the Spring 2024 portion of their license agreement after October 16, 2023, at 12:00 a.m. EST are responsible for paying the full amount of their Fall 2023 housing assignment in addition to the cancellation fee, which is equal to one full semester’s cost of a Unitas double.


Please note that cancellation charges should be paid quickly. Students whose accounts are not paid by the established deadlines may be subject to financial penalties. Please visit the Office of the Bursar for tuition and fees, financial penalties, how to you’re your bills online or via check, and more.

Send all payments to:

University of Louisville Bursar’s Office
2211 S. Brook St.
Louisville, KY 40292

Decided Not To Attend?

Please visit the Cancellation Policy Overview if you are either a first-year applicant or an upper-level applicant and no longer wish to attend classes at the University of Louisville.

If a student withdraws or chooses not to enroll after receiving their housing assignment and moving in, they should cancel their application immediately. A cancellation fee will be placed on the student’s account, but will be removed after add/drop period ends and University Housing verifies that that student is not enrolled. The student will be required to pay a prorated amount for the time spent in the room.

Cancellation Fee Appeal Request

Any applicant who has applied but chooses not to enroll in courses at the University of Louisville may cancel their license agreement without having to pay a cancellation fee; students who are not enrolled after the University’s Add/Drop date will have their cancellation fee automatically removed.

If you feel that you are exempt from the terms of this policy, please submit the Cancellation Fee Appeal Request in the Housing Portal, along with supporting documentation.

If you are not approved for a live-on exemption and you are not approved for a cancellation fee appeal request for the same academic semester, you will not be responsible for paying both fees. You will only be responsible for the cancellation fee for that semester.