This policy contains two separate sub-sections: one for First-Year Applicants and one for Upper-Level Applicants. Be sure to review the definitions of these two groups under each sub-section below. If you have any additional questions regarding which applicant category pertains to you, please email us. Please note: We cannot accept cancellations via phone or email. All cancellations must take place via the Cancellation Request in the Housing Portal.

First-Year Applicants

First-year applicants are defined as students applying to live on campus during their first year of study at the University of Louisville. Please note that this policy does not consider credit hours obtained prior to high school graduation as contributing toward an applicant level.

Any first-year applicant:

• May request to cancel their license agreement by submitting the Cancellation Request Form available in the Housing Portal. Any first-year applicant who successfully cancels their license agreement agrees to forfeit their room assignment. (A non-compliance fee may apply).
• May cancel their license agreement without incurring the cancellation fee within five business days of receiving notification of their room assignment (to the email account which they specified as their university email when creating a profile in the Housing Portal.)
• Who cancels their license agreement more than five business days after receiving their room assignment (to the email account which they specified as their university email when creating a profile in the Housing Portal) is responsible for paying the cancellation fee, which is equal to one full semester’s cost of their room assignment.
• If a student does not cancel within the five-business day period, but still wishes to be released from their licensing agreement, they have the option to find a non-residential student to take over their bedspace. The potential new resident should not currently have an active licensing agreement with University Housing. This option is not a sublease between the two students since each student will have their own licensing agreement with University Housing.
• Who has checked in to their room assignment but later decides to cancel their license agreement is responsible for paying the cancellation fee, which is equal to one full semester’s cost of their room assignment. In addition, this student is responsible for paying a prorated cost based on the amount of days they have been checked into their residence hall and room type.
• One exception for the five business days window for cancelling, is that first-year students who live locally (counties described as local by the University for the First Year Live On Policy are listed below) may cancel their Fall 2022-Spring 2023 License Agreement at any time prior to 11:59 p.m. EST on April 30, 2022, without incurring a cancellation fee. Please note that this does not apply to any non-first-year freshmen/upper-level students.
  • Local Counties in Kentucky: Bullitt, Hardin, Henry, Jefferson, Meade, Oldham, Shelby, Spencer, and Trimble
  • Local Counties in Indiana: Clark, Crawford, Floyd, Harrison, Perry, Scott, and Washington

Please note that applicants for first-year housing who complete the Housing Application but later decide that they would not like to participate in room selection should cancel their license agreement immediately. Any student who applies for housing will receive a room assignment, regardless of whether they participate in room selection. Once an assignment has been made, that student will have five full business days in which to cancel without incurring a cancellation fee.

Upper-Level Applicants

Upper-level applicants are defined as students who have attended an accredited college or university for at least one academic year [not including the summer semester(s)]. Please note that this policy does not consider credit hours obtained prior to high school graduation as contributing toward an applicant level.

Please note:

• Applicants for upper-level housing who complete the Housing Application but later decide that they would not like to participate in room selection should cancel their license agreement immediately. Any student who signs a license agreement as part of the Housing Application will receive a room assignment, regardless of whether they participate in room selection. Once an assignment has been made, that student will have five full business days in which to cancel without incurring a cancellation fee (A non-compliance fee may still apply).
• Any applicant for upper-level housing who cancels their license agreement more than five business days after being notified (to the email account which they specified as their university email on their profile in the Housing Portal) of their room assignment will be responsible for paying the cancellation fee, which is equal to one full semester’s cost of their room assignment.
• If a student does not cancel within the five-business day period, but still wishes to be released from their licensing agreement, they have the option to find a non-residential student to take over their bedspace. The potential new resident should not currently have an active licensing agreement with University Housing. This option is not a sublease between the two students since each student will have their own licensing agreement with University Housing.
• Upper-level applicants who, after checking into their residence halls, cancel the Spring 2023 portion of their license agreement prior to October 15, 2022, at 11:59 p.m. EST are responsible for paying the full amount of their Fall 2022 housing assignment. This cost will not be prorated. However, these students will not incur a cancellation fee.
• Upper-level applicants who cancel the Spring 2023 portion of their license agreement after October 16, 2022, at 12:00 a.m. EST are responsible for paying the full amount of their Fall 2022 housing assignment in addition to the cancellation fee, which is equal to a full semester’s cost of housing based on their room assignment.

Cancellation Fee Appeal Request

Any applicant who has applied but chooses not to enroll in courses at the University of Louisville may cancel their license agreement without having to pay a cancellation fee; students who are not enrolled after the University’s Add/Drop date will have their cancellation fee automatically removed.

If you feel that you are exempt from the terms of this policy, please submit the Cancellation Fee Appeal Requestin the Housing Portal, along with supportive documentation.

If you are not approved for a live-on exemption and you are not approved for a cancellation fee appeal request for the same academic semester, you will not be responsible for paying both fees. You will only be responsible for the cancellation fee for that semester.

Payment

Please note that cancellation charges should be paid quickly. Students whose accounts are not paid by the established deadlines may be subject to financial penalties. Please visit the Office of the Bursar for tuition and fees, financial penalties, how to you’re your bills online or via check, and more.

Send all payments to:

University of Louisville Bursar’s Office
2211 S. Brook St.
Louisville, KY 40292

Decided not to attend?

Please visit the Cancellation Policy Overview if you are either a first-year applicant or an upper-level applicant and no longer wish to attend classes at the University of Louisville.