Cancellation Policy

Overview

Each cancellation policy contains two separate sub-sections: one for First-Year Applicants and one for Upper-Level Applicants. Be sure to review the definitions of these two groups below. If you have any additional questions regarding which applicant category pertains to you, please .

For the purposes of this policy, first-year applicants are defined as students applying to live on campus during their first year of study at the University of Louisville. On the other hand, upper-level applicants are defined as students who have attended an accredited college or university for at least one academic year [(not including the summer semester(s)]. Please note that this policy does not consider credit hours obtained prior to high school graduation as contributing toward an applicant level. 

You may request to cancel your license agreement by completing the Cancellation Request Form, available in the Housing Portal. Prior to completing this form, please review the following information in its entirety. Please note that cancelling your license agreement may incur a fee(s), so be sure to review your applicable section below.

Please also note that our university has a First-Year Live-On Policy.

  • If you are approved for a first-year live-on exemption, you are still responsible for paying a cancellation fee if you cancel your housing assignment more than five business days after receiving a room assignment. The cancellation fee is equivalent to one full semester’s cost of housing based on your room assignment.
  • Students who are not approved for a first-year live-on exemption are still responsible for paying a non-compliance fee for each semester out of compliance with the first-year live-on policy. This fee is calculated according to the cost of a standard double room in a traditional hall. 
  • Students who are approved for a first-year live-on exemption are not responsible for paying a non-compliance fee.

Decided not to attend?

First-Year Applicants

  • If you withdraw from classes at the University of Louisville prior to checking in to your room assignment, you will not be responsible for paying a housing cancellation fee
  • Please follow these steps to withdraw from classes in ULINK and report your un-enrollment to the Office of Admissions:
  1. In order to avoid a tuition financial penalty, be sure to completely withdraw from all of your classes in ULINK. Click on the Student Services tab and navigate to "Registration" in the right-hand corner. Next, under "Summer and Fall 2020 Registration," go to "Drop/Withdraw from Classes." If you need assistance, please email Regoff@louisville.edu.
  2. Log into your New Cards Gateway and select “Accept or Decline Your Offer of Admission and Pay Your Enrollment Deposit.” 

  3. Select "I have decided that I will not be attending the University of Louisville" to officially close your university application file.

Upper-Level Applicants

  • If you are a returning resident who withdraws from classes at the University of Louisville prior to checking in to your room assignment, you will not be responsible for paying a housing cancellation fee. Please follow these steps to withdraw from classes in ULINK:
  1. In order to avoid a tuition financial penalty, be sure to completely withdraw from all of your classes in ULINK. Click on the Student Services tab and navigate to "Registration" in the right-hand corner. Next, under "Summer and Fall 2020 Registration" or "Spring 2021 Registration" (whichever semester is relevant to your circumstances), go to "Drop/Withdraw from Classes." If you need assistance, please email Regoff@louisville.edu.
  2. As long as you completely withdraw from classes and do not re-enroll, you will not be responsible for paying a housing cancellation fee. A housing cancellation fee will remain on your student account until we are able to verify that you have not re-enrolled in classes. This will occur after the last drop/add date of the semester for which you are un-enrolling. Once we are able to verify this, we will credit the full housing cancellation fee to your student account.  No further action is needed other than withdrawing from classes.

The above-referenced policies are for long-term (academic year and summer) housing only. They do not pertain to short-term housing. The short-term housing cancellation policy is listed below.


View the Fall 2019-Spring 2020 Cancellation Policy.

View the Fall 2020-Spring 2021 Cancellation Policy.

View the Summer 2020 Cancellation Policy.

View the 2019-2020 Short-Term Housing Cancellation Policy.