Internet

Campus Housing provides Internet through our residence halls. More information regarding the Internet below is provided.

Internet service is provided by MyResNet in the following residence halls:

  • Bettie Johnson Hall
  • Billy Minardi
  • Community Park
  • Kurz Hall
  • Louisville Hall
  • Medical-Dental Apartments
  • Miller Hall
  • Threlkeld Hall
  • Unitas Tower
  • University Tower Apartments

Internet service is provided by Pavlov Media in the following residence halls:

  • Cardinal Towne
  • University Pointe

MyResNet

University of Louisville has partnered with Apogee (MyResNet) to provide internet service and support to your residence. To make sure you're connected, follow the steps below to register for service.

Set up your account

Upon moving in, residents can register for an account. Once you've created a unique username and password, you can log in and access the ResNet when services are activated in your hall. Check for signs in your hall for the date.

Choose your service level

University of Louisville ResNet Packages
20 Mbps Download Speed

Connect your computer and 4 additional devices/MAC addresses (5 total devices)

Included (over 95% of Apogee registrants stick with this package)

50 Mbps Download Speed

Connect your computer and 9 additional devices/MAC addresses (10 total devices)

$89/Semester charged to a credit card

Connect your devices

Make sure that all your other devices like smartphones, tablets, and game systems are registered. Simply log in to your dashboard and select Connect a Device. Follow the prompts to connect all of your devices to your ResNet account. Also, please be aware that student-managed routers are strictly prohibited.

  • If you have a 5GHz wifi-device (typically newer devices), you will see 2 networks
    • MyResNet - CONNECT TO THIS NETWORK
    • MyResNet Legacy
  • If you have a 2.4GHz wifi-device (typically older devices), you will only see 1 network
    • MyResNet Legacy

need some help?

If you need any help registering or connecting your devices, a support representative is available 24 hours a day to assist you.

Pavlov Media

Pavlov Media is the Internet service provider for Cardinal Towne and University Pointe. To connect to wireless Internet at these halls, follow the steps below.

connect to the pavlov media network

Upon moving in to your room, go to the wireless Internet settings on your computer. Click the network labeled "Pavlov Media" or "Pavlov Media 2.4". Please note that if you do not do this and go to the website in the next step, the following error message will appear on the webpage: "To sign up for high-speed Internet service, please connect your device to the Pavlov Media network."

go to pavlov media's website

After selecting either "Pavlov Media" or "Pavlov Media 2.4", and go to Pavlov Media Sign Up page. In the top left corner, click "Sign Up".

choose a package

Choose an Internet package. A "Free!" package is available for all residents of Cardinal Towne and University Pointe. Once you select an Internet package, enter your personal information; and create an account with Pavlov Media. Then, enter your contact information.

Once you finish creating your account, make sure everything on your screen is correct. If it is, click "Finish". Then, agree to the User Service Agreement; and restart your computer. You are then able to use the web!

registering a device

Make sure you register each device that will be using wireless Internet to your account. To do this, follow these steps:

  1. Go to Pavlov Media's website.
  2. Log on to the account you just created with the device you want to register.
  3. After you've logged in, click "Devices".
  4. Click "Add Another", and give a description of the device.
  5. Enter the wireless Internet address of the device.
    • You can find the wireless Internet address for iPhone in your settings under "About". For other devices, if you Google "what's my Wi-Fi address", it will pop up once you hit the search button.
  6. Click "Save", and your device will be registered.

ETHERNET

Ethernet connections are available in Cardinal Towne and University Pointe. Please note that Ethernet cords are not provided; students must purchase their own Ethernet cords if they wish to use Ethernet. Using an Ethernet cord creates a more stable connection and may also run faster due to less potential interference.

If an Ethernet port is not working within your apartment or within the building, the port may be inactive or malfunctioning. If you experience issues with your Ethernet, contact Pavlov Media for assistance.

need some help?

If you need help registering or connecting your devices, Pavlov Media has service representatives available 24 hours per day to assist you. Their contact information is below: