The University of Louisville’s Office of Financial Aid staff is dedicated to providing students and their families with courteous and efficient financial services while complying with all federal, state and university policies. Our goal is to help you explore your options and make your academic goals more affordable.
We provide both walk-in and by appointment counseling to current and prospective students Monday through Friday. On Thursdays the office is closed until 12:30 p.m. except during peak processing time and orientations. We also provide assistance to both current and prospective students through our Call Center. Representatives are available from 9 a.m. until 5 p.m. Monday through Friday. Representatives will answer general financial aid questions as well as some specific account inquiries. FERPA privacy restrictions may restrict us from answering some questions over the phone.
Fall 2015 Aid Disbursement, HigherOne, and Residual Funds
Once the Student Financial Aid Office completes a review of your eligibility, we will electronically disburse all available financial aid funds to the Bursar's Office. The Bursar's Office will then post that aid to your account. Our office will begin disbursing fall aid to the Bursar's Office for undergraduate and graduate students on August 19th.
Some financial aid programs (such as the Kentucky KEES and TEACH Grant) have later disbursement dates. If you are enrolled in all special or second-half courses, you will not have your aid reviewed for disbursement until you actually begin classes.
The University of Louisville uses the company HigherOne to deliver all residual funds to students. With HigherOne, you can request your residual funds go to a free HigherOne checking account with a debit card or direct deposit to your personal bank account.
The first electronic file of residual funds from the August 19th disbursement is scheduled to be sent to HigherOne by August 20th. If you anticipate receiving residual funds, you will receive an email from HigherOne confirming the availability of your residual funds.
You can monitor your account on ULink (listed under Tuition, Fees, Payment Options on the Student Services tab) to review disbursed funds and to see if residual funds have been transmitted to HigherOne.
If you misplaced your HigherOne card or you discarded the mailing containing it, you may call the Bursar’s Office at 502-852-6505.
First-Time Direct Loan Borrower at UofL
For student loans to disburse in a timely manner, it is critical students complete all required steps. For loans, this includes loan acceptance in ULink and completing the Master Promissory Note(s) and Entrance Counseling with the Department of Education.
Entrance Counseling and the Master Promissory Note for Direct Loans can be completed online at https://studentloans.gov.
The IRS Data Retrieval and other steps to be sure you have a completed FAFSA application
While completing the online FAFSA (www.fafsa.gov) many individuals may have used estimated information. If you have now completed a Federal income tax return you are asked to log back into your FAFSA application and update your information using the IRS Data Retrieval Tool. The IRS Data Retrieval Tool automatically imports official IRS tax information on your 2015-2016 FAFSA and should be available within 1-2 weeks of filing your taxes electronically or within 6-8 weeks if you filed a paper return.
Consider reviewing the following website http://louisville.edu/financialaid/verification/irs-data-retrieval for step by step instructions of how complete the IRS Data Retrieval.
In some cases the U.S. Department of Education requires the university to collect additional information from a student. Students may be selected for a process called “verification” or the university may need to resolve conflicting information reported on the FAFSA. In most cases, the requested documents will be available on your ULink To Do List. Complete and submit these requested forms as soon as possible so that the university can review your eligibility for financial aid.
Upcoming Important Dates
August 6th - Last day of Summer Federal Work Study
August 11th - Last day of classes for Summer Term III and Summer 10 Week Term
August 19th - First scheduled disbursement for Undergraduate and Graduate
August 24th - Classes begin
September 7th - Labor Day (Office Closed)
Late September - Kentucky Educational Excellence Scholarship (KEES) disbursement
October 5-6th - Mid-Term Break (Office Open)
November 1st - Deadline to file a SAP appeal for the fall 2015 semester
November 25-29th - Thanksgiving Break
December 7th - Last day of classes