Summer 2025 Cancellation Policy
Please note: We cannot accept cancellations via phone or email. All cancellations must take place via the Cancellation Request in Cards Nest.
Cancellation Policy Overview
Please note:
- Applicants for housing who complete the Housing Application but later decide that they would not like to participate in room selection should cancel their license agreement immediately. Any student who signs a license agreement as part of the Housing Application will receive a room assignment, regardless of whether they participate in room selection. Once an assignment has been made, that student will have ten days in which to cancel without incurring a cancellation fee.
- As of August 15, 2023, any applicant who cancels their license agreement more than ten days after being notified (to the email account which they specified as their university email on their profile in Cards Nest) of their room assignment will be responsible for paying the cancellation fee, which is equal to 100% of the cost of their summer assignment.
Payment
Please note that cancellation charges should be paid quickly. Students whose accounts are not paid by the established deadlines may be subject to financial penalties. Please visit the Office of the Bursar for tuition and fees, financial penalties, how to pay your bills online or via check, and more.
Send all payments to:
University of Louisville Bursar’s Office
2211 S. Brook St.
Louisville, KY 40292
Cancellation Fee Appeal Request
If you feel that you are exempt from the terms of this policy, please submit the Cancellation Fee Appeal Request in Cards Nest, along with supporting documentation. Please note: The cancellation fee must be placed on your student account before you have access to submit the appeal.
If you are not approved for a live-on exemption and you are not approved for a cancellation fee appeal request for the same academic semester, you will not be responsible for paying both fees. You will only be responsible for the cancellation fee for that semester.