Fall 2025-Spring 2026 First-Year Applicant Cancellation Policy — University Housing and the Resident Experience

First-Year Applicant Overview

The Cancellation Policy contains two separate sub-sections: one for First-Year Applicants and one for Upper-Level Applicants. This page is specifically for First-Year Applicants. First-year applicants are defined as students applying to live on campus during their first year of study at the University of Louisville. Please note that this policy does not consider credit hours obtained prior to high school graduation as contributing toward an applicant level. The Upper-Level Cancellation Policy can be found here.

Please note: We cannot accept cancellations via phone or email. All cancellations must take place via the Cancellation Request in the Housing Portal.

Cancellation Policy Information

Any first-year applicant:

May request to cancel their license agreement by submitting the Cancellation Request Form available in the Housing Portal. Any first-year applicant who successfully cancels their license agreement agrees to forfeit their room assignment. (A non-compliance fee may apply).
May cancel their license agreement without incurring the cancellation fee within ten days of receiving notification of their room assignment (to the email account which they specified as their university email when creating a profile in the Housing Portal.)
As of August 15, 2023, any student who cancels their license agreement more than ten days after receiving their room assignment (to the email account which they specified as their university email when creating a profile in the Housing Portal) is responsible for paying the cancellation fee, which is equal to one full semester’s cost of a Unitas double.
Please note that applicants for first-year housing who complete the Housing Application but later decide that they would not like to participate in room selection should cancel their license agreement immediately. Any student who applies for housing will receive a room assignment, regardless of whether they participate in room selection. Once an assignment has been made, that student will have ten days in which to cancel without incurring a cancellation fee.

Do I Have To Pay The Cancellation Fee If...

I live locally? One exception for the ten days window for canceling, is that first-year students who live locally (counties described as local by the University for the First Year Live On Policy are listed below) may cancel their Fall 2025-Spring 2026 License Agreement at any time prior to 11:59 p.m. EST on May 15, 2025, without incurring a cancellation fee. Please note that this does not apply to any non-first-year freshmen/upper-level students.

Local Counties in Kentucky: Bullitt, Hardin, Henry, Jefferson, Meade, Nelson, Oldham, Shelby, Spencer, and Trimble
Local Counties in Indiana: Clark, Crawford, Floyd, Harrison, Perry, Scott, and Washington

Students who do not cancel prior to 11:59pm on May 15, 2025 will be charged the cancellation fee.

I withdraw from the University or decide not to attend? If a student withdraws or chooses not to enroll after receiving their housing assignment but before moving in, they should cancel their application immediately. A cancellation fee will be placed on the student’s account, but will be removed after add/drop period ends and University Housing verifies that that student is not enrolled.

If a student withdraws or chooses not to enroll after receiving their housing assignment and moving in, they should cancel their application immediately. A cancellation fee will be placed on the student’s account, but will be removed after add/drop period ends and University Housing verifies that that student is not enrolled. The student will be required to pay a prorated amount for the time spent in the room.

I am dismissed from the University due to academic or conduct reasons? Students who are dismissed from the University will be charged a cancellation fee.

I check into my room assignment but later decide to cancel? A student who has checked in to their room assignment but later decides to cancel their license agreement is responsible for paying the cancellation fee, which is equal to one full semester’s cost of their room assignment. In addition, this student is responsible for paying a prorated cost based on the amount of days they have been checked into their residence hall and room type.

I find someone else to take over my space? If a student does not cancel within the ten-day period, but still wishes to be released from their licensing agreement, they have the option to find a non-residential student to take over their bedspace. The potential new resident should not currently have an active licensing agreement with University Housing. This option is not a sublease between the two students since each student will have their own licensing agreement with University Housing. More information about this policy can be found by clicking here.

I am graduating before the end of my license agreement? If a student is graduating in December and would like to cancel the Spring portion of their assignment, they can do so without penalty as long as they are not enrolled in courses for the following semester. Graduating students will be responsible for submitting proof of graduation via a Cancellation Appeal Request.

I am going on co-op the semester after my license agreement begins? If a student is going on a co-op more than 40 miles away from the University, they can cancel their housing application and submit a Cancellation Fee Appeal request with proof from their co-op. If the appeal is approved, the cancellation fee will be dropped from the student’s account.

Payment

Please note that cancellation charges should be paid quickly. Students whose accounts are not paid by the established deadlines may be subject to financial penalties. Please visit the Office of the Bursar for tuition and fees, financial penalties, how to pay your bills online or via check, and more.

Send all payments to:

University of Louisville Bursar’s Office
2211 S. Brook St.
Louisville, KY 40292

Decided Not To Attend?

Please visit the Cancellation Policy Overview if you are either a first-year applicant or an upper-level applicant and no longer wish to attend classes at the University of Louisville.

Cancellation Fee Appeal Request

Any applicant who has applied but chooses not to enroll in courses at the University of Louisville may cancel their license agreement without having to pay a cancellation fee; students who are not enrolled after the University’s Add/Drop date will have their cancellation fee automatically removed.

If you feel that you are exempt from the terms of this policy, please submit the Cancellation Fee Appeal Request in the Housing Portal, along with supporting documentation.

If you are not approved for a live-on exemption and you are not approved for a cancellation fee appeal request for the same academic semester, you will not be responsible for paying both fees. You will only be responsible for the cancellation fee for that semester.