Loan Repayment

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Information about your federal loan(s) and repayment

Information on your federal loan debt, such as loan holder information, which program you borrowed from, and how much you have borrowed is available at the U.S Department of Education’s Federal Student Aid (FSA) website. If you don't have one, you may apply for one by clicking ‘Create an Account’.  If you do not have internet access, you can identify your loan holder by calling 1-800-4-FED-AID.

Your loan holder, the organization that handles billing you for your loan, will provide you with information about repayment and your repayment start date. Final determination of your monthly payment, interest, and length of repayment will be made by your loan holder.  Depending on your loan(s) and holder (s), your repayment amount and repayment period will differ. For more information regarding Direct Loans, such as interest rates, loan limits (annual and career), repayment, grace periods, loan forgiveness, and more please visit  https://studentaid.gov/understand-aid/types/loans.

The U.S Department of Education’s Federal Student Aid (FSA) website also provides information on repayment plans and calculators. In addition, their website provides contact information for important loan servicing agencies and websites.

Contact

Student Financial Aid Office

Department Website about

Phone

(502) 852-5511

Location

University of Louisville Student Financial Aid Office
Houchens Building, Rm 110, Belknap Campus
Louisville, KY 40292

Hours

Except when noted otherwise, the Student Financial Aid Office provides walk-in counseling to current and prospective students on Monday, Tuesday, Wednesday, and Friday from 9:00 a.m. until 4:30 p.m. On Thursdays, the office is open from 11:00 a.m. until - 4:30 p.m.

Our call center is available Monday, Tuesday, Wednesday, and Friday from 10:00 a.m. until 4:00 p.m. On Thursdays, the call center is open from 11:00 a.m. until 4:00 p.m.

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