ULP General Pediatrics Clinics earn national certification as patient-centered medical home

The three UofL Physicians – General Pediatrics clinics have earned Patient-Centered Medical Home (PCMH) designation by the National Committee for Quality Assurance.

PCMH recognizes primary care practices with a team-based health care delivery model that provide comprehensive care to patients and are dedicated to continuous quality improvement for health outcomes. Designated practices put patients at the forefront and create strong relationships between patients and their clinical care teams.

Research shows that PCMHs improve quality, the patient experience and staff satisfaction while reducing health care costs, according to the National Committee for Quality Assurance.

“We’ve changed policies, procedures and day-to-day functioning to accommodate patients in every way we can,” said Melissa Hancock, M.D., UofL division director of general pediatrics. “All of our providers and staff are invested in our patients’ primary care. This is where they’re going to get their comprehensive health care needs met.”

UofL Physicians – General Pediatrics has clinics at the Novak Center for Children’s Health in downtown, Sam Swope Kosair Charities Centre on Eastern Parkway and on Stonestreet Road in southwest Louisville.