Adobe Sign

Send Forms Electronically to be Completed and Signed

Adobe Sign is an electronic signature application that allows you to securely sign, initial, and enter other information on an electronic document rather than a physical one. With Adobe Sign, electronic documents are automatically routed through the approval process as they are signed, saving time. All you need is a current userID@louisville.edu email address and a password.

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How - To - Sign Up
Senders: To start sending documents for signature, please complete the account request form.
Signers: You do not need an Adobe Sign account to sign documents.

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Online Adobe Sign Video Tutorials
Learn the basics and refine your skills with Adobe video tutorials.

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Online Adobe Sign User Guides and Tutorials

Choose a topic, find answers, or get step-by-step instructions with comprehensive Adobe Sign Learn and Support.

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Adobe's FAQs

Find answers to frequently asked questions in Adobe's FAQs.

Adobe Sign

All employees are eligible to use Adobe Sign. You do not need an Adobe Sign account to sign documents. If you have an active UofL email address and password for the Office365 system, you may request an Adobe Sign account using the account request form in order to send and create documents for signature.

If you already have a personal Adobe Sign account, signing up for this one will create a separate UofL account.

If you are paying on or have paid for another license, you can decide whether or not to continue with your personal account. However, once you stop payment on a personal account, your data/files connected to that account will not be accessible. It is highly recommended that anyone with a personal Adobe Sign account back up their files on a local drive (or a cloud location like CardBox or OneDrive).

Adobe does not provide refunds for overlapping service or discontinued accounts.

Online signatures, electronic signatures, or e-signatures refer to any electronic process that indicates acceptance of an agreement or a record. The term “digital signature” is frequently used to refer to one specific type of electronic signature.

Typical e-signature solutions use common electronic authentication methods to verify signer identity such as an email address, a corporate ID, or a phone PIN.

Multifactor authentication is used when increased security is needed. The best e-signature solutions demonstrate proof of signing using a secure process that includes an audit trail along with the final document.

Digital signatures use a specific type of electronic signature. They use a certificate-based digital ID to authenticate signer identity and demonstrate proof of signing by binding each signature to the document with encryption. Validation is done through trusted certificate authorities or trusted service providers. Additional rules and approvals are required prior to adopting true digital signatures.

Yes. Adobe takes the security of your digital signing experiences very seriously. Adobe Sign is certified compliant with the world’s most rigorous security standards, such as ISO 27001, SOC 2 Type 2, and PCI DSS used in the payment card industry. It complies with a wide range of privacy regulations, including HIPAA, GLBA, and FERPA in the U.S.

Adobe Sign also employs Adobe Secure Product Lifecycle (SPLC) practices, a demanding set of over 1,000 specific security activities spanning software development practices, processes, and tools, and integrated into multiple stages of the product lifecycle.

Adobe Sign is FDA compliant and validated to be compliant with 21 CFR Part 11 when using the approved procedures, enabling researchers to use it for e-signatures on all research records required for FDA-regulated research. Adobe Sign is not approved for PHI (protected health information) but is expected to be in the future.

Yes. Electronic signatures are legally valid and enforceable in nearly every industrialized country around the world, and even less-developed countries are beginning to enact e-signature laws. In 2000, the United States passed the ESIGN Act, making e-signatures legal for virtually all uses. In the European Union, the Electronic Identification and Trust Services Regulation (eIDAS) took effect in July 2016. Other countries have enacted similar laws as well. To learn more, visit Adobe’s e-signature legality page.

Adobe has an excellent Learn & Support resource for Adobe Sign that can answer most questions for our users. Additionally, there are Support Communities that provide help and information regarding the software and functionality.

If you have technical issues related to your UofL userID and password or others with which our ITS HelpDesk can assist, please contact us.

Planning ahead for leaving is required. Your Adobe account is directly connected to your status at UofL so all data/files connected to your UofL account will not be accessible once you are no longer an employee.

It is highly recommended that you back-up any needed data files stored on your Adobe Cloud on a local drive (or a cloud location) prior to leaving. Another option would be to follow Adobe’s directions for migrating your assets (files, data, etc.) to an Adobe Creative Cloud Personal Account. This action requires you to set up and pay for an account separately.