Supported Software

Support for desktop computing at the University of Louisville is administered through the Two Tier system.First level support should always be sought from the tier one representative within your home unit or department. If the tier one representative within the department is unable to resolve your issue, the issue will then be escalated to tier two support. Tier two support consists of the IT HelpDesk and various other support personnel within Information Technology. If you are uncertain as to whom to contact for tier one support, a list is provided on the tier one staff page. Sign in using your ULINK Account user ID and password. The list can be searched by department or by individuals last names.

PC and MAC Supported Software

Adobe Acrobat 8 Professional Windows.                            Adobe Acrobat 8 Professional MAC.

Adobe Createve Suite 3 Design Premium Windows.            Adobe Createve Suite 3 Design Premium MAC.

Adobe Createve Suite 3 Web Premium Windows.               Adobe Createve Suite 3 Web Premium MAC.

Adobe Photo Shop CS3 Extended Windows.                      Adobe Photo Shop CS2 & CS3 Extended MAC.

Blackberry Enterprise Server Client Access License.

Camtasia Studio.

Endnote for Windows.                                                       Endnote for MAC

Groupwise (avaliable for free download)

Maple 10.

Maple 11 Windows.                                                          Maple 11 MAC and Linux

Odyssey Wireless (avaliable for free download)

PKZIP (avaliable for free download)

Refrence Manager for Windows.

SAS (T&R) 9.13 New License only.

SAS (T&R) 9.13 Renewal License.

SAS (T&R) 9.13 Renewal license & Media.

SAS (T&R) 9.13 New license & Media.

Symantec  (avaliable for free download)

Symantec Ghost Corporate Edition

Spass 15.0 License Only (Annual license)

Spass/AMOS 15.0 License Only (Annual license)

Spass/AMOS 15.0 for Media Only.

Snagit License & Media.

Virus Fix Tool (avaliable for free download)

 MICROSOFT PRODUCTS

Office Enterprise 2007 (DVD ONLY) at work.

Office Enterprise 2007 (DVD ONLY) work at home.

Office Professional 2003 at work.

Office Professional 2003 at home.

Office Professional 2003 service pack 2 only.

Windows XP w/Svs Pack 2 Upgrade at work.

Windows XP Upgrade  work at home.

Windows Vista Enterprise 32-bit at work.

Windows Vista Enterprise 64-bit at work.

Windows Vista Ultimate 32-bit at work.

Windows Vista Ultimate 64-bit at work.

Windows Vista Ultimate 32-bit at work at home.

Visual Studio Professional 2005 at work.

Visual Studio Professional 2005 work at home.

Visual Studio Professional 2003 work at home.

Visio Professional 2007 work at home.

Visio Professional 2003 at work.

Visio Professional 2003 work at home.