Information Technology Services (ITS)

A

• Account Management
• Anti-Virus
• Audio Visual Support

B

• Bigelow Hall Reservation
• Blackboard
• Bomgar
• Box
• Business Intelligence
• Business Operations

C

• Cable Tv
• Campus Solutions
• CardBox
• Cardinal Research Cluster (CRC)
• Password
• Chat (HelpDesk)
• Classroom Support
• Computer Support Plans
• Computing Centers
• Computer Recycling
• Conferencing
• Copier Management
• Copyright

D

• Data Storage
• Delphi Center
• Departmental Storage
• Desktop Support
• Device Support
• Digital Media Services
• Duo

E

• Eduroam
• Email
• Encryption
• Enterprise Systems
• Event Scheduling

F

• Firewall
• Forms

G

• Governance
• Guest Wireless

H

• HelpDesk
• H Drive

I

• iClicker Support
• Integrative Design & Development
• I Drive
• Incident Responses
• Information Security
• Instructional Technology
• IRIS
• iTech Connect
• iTech Xpress
• ITS for Employees
• ITS for Students

J

• Jira

K

• Knowledge Base

L

• Leadership
• ListServs

M

• Malware
• Mass Email Request
• Microsoft Campus Agreement

N

• Network

O

• OnBase
• Outlook Email
• Office 365
• Organizational Chart

P

• Panopto
• Password Help
• PeopleSoft Financials
• Peoplesoft HR
• PhishBowl
• Phishing
• Phish Training
• Phones
• Photography
• Plone CMS
• Printing
• Project Management Office
• Project Requests
• Purchase

R

• REACH
• REDCap
• Research
• Reset Password
• ResNet
• Room Reservations (Belknap)

S

• Security
• Self Help
• Sensitive Data
• Server Hosting
• Service Catalog
• Service Agreement (SA)
• SharePoint
• Software
• Spam
• Storage
• System Status

T

• Teaching Innovation Learning Lab (TILL)
• Technical Support
• Telephones
• Two-step Authentication

U

• UL2FCTR
• ULink
• UofL Alerts

V

• Video
• Virtual Private Network (VPN)
• Virus Protection
• Voicemail
• VoIP

W

• Web
• WebEx
• Wireless