Residence Hall Wireless FAQs


Wireless FAQs for Students in UofL Residence Halls
Below find answers to commonly asked questions regarding wireless networking available to students.

What is wireless networking?

As the name implies, wireless networking is a means of connecting to the campus data network without a cabled connection. Instead, using technology similar to that used by digital cellular phones, your computer sends and receives data without a cable via high-frequency radio waves. Students with ULink accounts and wireless-enabled computers have the ability to connect wirelessly to the campus network and the Internet.

Where is wireless available

Wireless networking is available in all UofL residence halls and throughout campus. Do you have wireless in your location? Find out by viewing the complete list of wireless locations at UofL.

What are the benefits of working wirelessly?

Wireless networking allows you greater flexibility in terms of when and where you are able to connect to the UofL network and the Internet. If your computer is configured for wireless, you can easily connect!

How do I configure my Windows computers for using wireless at UofL?

Look for your device in our Wireless Configuration Guide.

How do I configure my Mac computer for using wireless at UofL?

Look for your device in our Wireless Configuration Guide.

Does my wireless connection replace my wired (Ethernet) connection?

In a word, no. Just as many cell phone users keep their land line telephones, wireless in UofL's dorms is best used as a complement to wired networking and not as a replacement. Here are a few reasons why:

Speed and reliability
Wireless connections are less reliable than wired (Ethernet) connections. Like any radio signal, they are vulnerable to interference from the environment - such as microwave ovens and walls. Ethernet connections are not affected by these environmental factors.

Transfer speeds are also slower with wireless than with Ethernet. With wireless you are sharing bandwidth, or data flow capacity, with other wireless users in your area. Ethernet, by contrast, provides a single line dedicated to your connection, resulting in a faster connection.

UofL wireless includes the highest wireless encryption standards available (WPA2 with AES). However, anytime you use wireless, it may be possible for someone to intercept, or even modify, your information en route. With a wired connection, interception would require a physical connection to the network across which your data flows. If you decide to work wirelessly, consider using encryption software to transmit sensitive information and watch to see if the web sites you visit use encryption.

How can I tell if a web site uses strong encryption?

Web sites using strong encryption will usually show "https://" (note the "s") in the address bar of your web browser.

Can I use my gaming system on UofL wireless?

At this time, none of the mainstream video game systems (from Nintendo, Sony or Microsoft) are compatible with UofL's wireless network.

For a more detailed answer, read more about Video Game Systems (Wii, PS3, Xbox 360, etc.) and UofL's Wireless Network.

For a list of other incompatible wireless devices and possible workarounds,read the wireless entertainment devices compatibility list.

Can I use my wireless printer on UofL wireless?

Probably not. At this time, Information Technology is not aware of any printers that are compatible with UofL wireless.

For a list of other incompatible wireless devices and possible workarounds, read the wireless entertainment devices compatibility list.

What rules and regulations apply to the use of UofL wireless?

Applicable regulations include UofL's Network Services Policy and UofL’s Wireless Policy. All of the same regulations apply whether you are using UofL's wired or wireless network.

How can I troubleshoot my wireless connection?

Disruption to the institutional wireless service may be caused by personal wireless access points such as Apple AirPort, Cisco Aironet, and Dell Truemobile products. Additionally devices such as 2.4Ghz cordless phones can cause such disruptions. UofL residence hall residents are advised to avoid use of such devices.

To troubleshoot a weak signal, or no signal, in your residence hall, refer to our tips for troubleshooting weak or no wireless signal in your residence hall. Please report any suspected wireless outage (a complete and sustained loss of signal, after restarting your computer) to the IT Help Desk at 502-852-7997, or .

Where can I find more information on wireless at UofL?

Check out general information on UofL wireless for configuration instructions, a list of wireless locations and more.

How can I get help with my UofL wireless connection?

For help with your wireless connection, please contact the UofL Help Desk at 502-852-7997 or