UofL departments and colleges will notify our office if you have been awarded a scholarship or qualifying aid source and the award will post to your financial aid account.
It is your responsibility to report all sources of estimated financial assistance including departmental scholarships, employee tuition remission, outside scholarships, third party assistance, and Metropolitan College benefits to our office. Reporting this information early is important to ensure accurate processing of your financial aid. To report estimated financial assistance not already included in your aid package, complete the Report Other Aid form. There are also maximum limits in the amount of institutional aid that students can process. For more information, review our overaward and stacking policy.
How may we assist you?
A dedicated student and communication service account is monitored by a team equipped to provide assistance to students.
Email Financial Aid Service at: firstname.lastname@example.org
A dedicated call center is available to assist with all phone inquiries.
Call Student Financial Aid at: (502) 852-5511