Education Resource & Technology Center

Education Resource & Technology Center


The ERTC supports the College's faculty, staff, and students by providing resources to assist in the incorporation of technology into instruction.

All of our Center Services (featured below) are open to all University faculty, staff, and students.

Request Support

If you're faculty, staff, or a student worker and you need any assistance with technology issues, please submit a ticket through the KBOX service system and the appropriate ERTC staff member will help you.

Submit Request Here

Canon Print Drivers

Canon printers have been installed throughout the Porter Education building. In order to print from your computer (faculty/staff only), please install the appropriate Cannon Print Drivers.

Windows Users

MAC Users


If you've been asked by your supervisor or the university to work remotely, ITS can assist with the information you might need to create a successful remote work environment. Here are some quick references for you.

Tips on working remotely

Quick Ref Guide to Microsoft Teams

ERTC Procedures and workflow

ERTC Services

Online Services

  • ERTC Ticketing System (KBox)
  • There are 5 rooms and 1 computer lab available in the ERTC. If you would like to book a room in the ERTC, feel free to contact us at 502-852-6437

Center Services

  • Printing (Color and Black & White)
  • Faxing (Outgoing faxes for CEHD only)
  • Copying
  • Computing
  • Laminating
  • Die Cutting
  • Video Teleconferencing Rooms

College Services

  • Technology Classrooms
  • Desktop/Laptop Support
  • Software Support
  • Web Services and Support
  • Equipment Checkout (Faculty & Staff only)

Education Resource and Technology Center (ERTC)
Room 201
College of Education and Human Development
University of Louisville
Louisville, KY 40292
ERTC Staff

Mon – Thur: 8am – 6pm
Fri: 8am – 4pm
Sat: Closed
Sun: Closed

Contact Us:
Phone: 502-852-6437
Fax: 502-852-1417