Human Resource Tools
AI in Human Resources
The evolution of AI has transformed several HR operations by automating routine tasks and improving employee experiences. AI-driven tools now handle several HR functions while increasing efficiency. This shift allows HR professionals to focus on strategic initiatives and personalized employee development, ultimately fostering a more dynamic and creative workforce.
Customer Service
- Zendesk - Comprehensive customer service platform that offers tools for ticketing, knowledge base management, and customer support.
- Hiver - A customer service solution that integrates with Gmail to help teams manage and respond to customer emails efficiently.
- Kustomer - Customer relationship management (CRM) platform designed to provide personalized support by centralizing customer interactions and data.
HR and IT Tickets
- Leena AI - HR tool that automates ticketing and supports teams in managing internal employee requests and inquiries.
- SuperOps - SuperOps provides a platform for ticket management, automating workflows, and enabling collaboration among teams to efficiently resolve issues and requests.
- Ultimate AI - A customer service automation platform that uses AI to manage and resolve HR and IT tickets through conversational interfaces.
Candidate Recruiting/Onboarding
- Attract AI - Recruitment platform that uses AI to source, engage, and screen candidates, streamlining the hiring process.
- Recruitee - A collaborative hiring platform that helps teams optimize their recruitment processes, from job posting to candidate management.
- Workable - Recruitment software that offers tools for sourcing, evaluating, and hiring candidates efficiently.
- Manatal - Recruitment platform that simplifies candidate management and enhances the onboarding process with advanced features.
Employee Performance Reviews
- Effy - Employee performance review tool that helps organizations manage performance evaluations, feedback, and development plans.
