Staff Directory

Counseling Team

Graduate Peer Counselors
Whitley Edwards, Henry Briggs, Cynthia Morse, ShirDonna Lawrence, Kelly Stark

  • Supports scholarship processing as needed
  • Assists with loan processing
  • Provides counseling in Call Center
  • Supports customer Service Team as needed
  • Assists with document imaging


Lauren Greider
Financial Aid Advisor
lagrei01@louisville.edu
Phone: 502-852-8350

 

  • Assists team in processing forms and counseling students with last name A-D
  • Provides customer service support for front counter and phones
  • Processes loan adjustments and applications
  • GRE Fee Waiver Coordinator

Elizabeth O'Sullivan
Financial Aid Advisor
eoosul01@louisville.edu
Phone: 502-852-1369

  • Assists team in processing forms and counseling students with last name E-K
  • Provides customer service support for front counter and phones
  • Processes loan adjustments and applications
  • GRE Fee Waiver Coordinator

Niki Royce
Financial Aid Advisor
nmroyc01@louisville.edu
Phone: 502-852-1407

  • Assists team in processing forms and counseling students with last name L-R
  • Provides customer service support for front counter and phones
  • Processes loan adjustments and applications
  • GRE Fee Waiver Coordinator

Miggeletta Wade
Financial Aid Advisor
mswade01@louisville.edu
Phone: 502-852-8348

  • Assists team in processing forms and counseling students with last name S-Z
  • Provides customer service support for front counter and phones
  • Processes loan adjustments and applications
  • GRE Fee Waiver Coordinator



Samanatha Goodin
Financial Aid Advisor Sr.
slgood11@louisville.edu
Phone: 502-852-7554

  • Counsels students with last name A-G in person, on phone, and via email
  • Processes and revises aid awards
  • Coordinates SAP (Satisfactory Academic Progress) Policy

Monique Green
Financial Aid Advisor Sr.
mdgree01@louisville.edu
Phone: 502-852-8909

  • Counsels students with last name H-O in person, on phone, and via email
  • Processes and revises aid awards
  • Coordinate FAFSA corrections for special populations dealing with citizenship, legal relationship, selective service registration, as well as other checklist forms
  • Oversee the collection and processing of dependency override appeals

Cedric D. Trigg
Financial Aid Advisor Sr.
cdtrig01@louisville.edu
Phone: 502-852-1405

  • Counsels students with last name P-Z in person, on phone, and via email
  • Processes and revises aid awards
  • Coordinates activities for CAP Grant
  • Processes Non-Degree Student Statements for federal aid eligibility

Kim Crady
Assistant Director
kccrad01@louisville.edu

Phone: 502-852-8345

  • Provides daily supervision of the 7 members of the Customer Service Team, including 4-5 Graduate Peer Counselors
  • Monitors customer service provided at front counter, in Call Center, and among staff
  • Runs the batch & manual packaging processes



Verification Processing

Ron'a L. Thomas
Financial Aid Advisor
rlthom01@louisville.edu
Phone: 502-852-8378

  • Provides support to Associate Director for Processing/Systems
  • Manages federal verification processing (tax returns, etc.)
  • Provides support to document imaging

 

LaKeesha Turner
Administrative Associate
llhatc01@louisville.edu

  • Federal verification processing (tax returns, etc.)
  • Provides support to document imaging

 


Systems Operations/Technical

Nichelle Johnson
Information Management Specialist
nrjohn04@louisville.edu
Phone: 502-852-8342

  • Assists with running daily loan computer processes
  • Assists with electronic file transmissions with state and federal government agencies
  • Supports document imaging
  • Supports Verification Processing team


Mary M. McMullen
Administrative Systems Analyst
mmmcmu01@louisville.edu
Phone: 502-852-8377

  • Manages electronic processing of loan certifications, guarantees, and EFT's with state agency
  • Coordinates data entry of manual loan checks
  • Liaison with Bursar for check disbursement and return of loan checks
  • Resolves loan issues with system, guarantee agency, and/or lender
  • Tracks confirmation of completed entrance interviews

 

Bryan Trautwein
Assistant Director
bwtrau01@louisville.edu
Phone: 502-852-8349

  • Provides support to federal verification and FAFSA correction processing
  • Oversees document imaging system
  • Processes suspended FAFSA records and performs conflict resolution
  • Supervises federal electronic data exchange software and processes
  • Processes date of birth and driver's license documents
  • Coordinates SMART Grant and Academic Competitiveness Grant

 

William Adamchik
Administrative Systems Analyst
wjadam02@louisville.edu
Phone: 502-852-7381

  • Updates printing and publication materials
  • Sends out mass communications to students
  • Updates Financial Aid Website
  • Coordinates TEACH Grant Program
  • Manages and maintains Crystal Reports for the SFAO
  • Provides support to Associate Director for Operations/Systems

 

Charlie Rademaker
Administrative Systems Analyst
cvrade01@louisville.edu
Phone: 502-852-8346

 


 

Scholarship Processing


Katie Baker
Scholarship Program Manager
kefarm01@louisville.edu
Phone: 502-852-6037

  • Coordinates departmental and outside scholarships
  • Oversees awarding, disbursement, communications, account monitoring, and problem resolution associated departmental and outside scholarships
  • Serves as resource for university departments and outside organizations
  • Provides general support to the Scholarship Team

Lindsay Driskell
Scholarship Program Manager
lkrobi01@louisville.edu
Phone: 502-852-8379

  • Oversees, awards, and manages communications for institutional based scholarships
  • Assists scholarship team as needed
  • Supports Assistant Director for Scholarships
  • Coordinates Trustees scholarship appeals
  • Coordinates the posting of payments that are applied directly to Bursar accounts

Rachel Foster
Financial Aid Advisor Sr.
rgfost02@louisville.edu
Phone: 502-852-8341


Roxanne Lewis
Financial Aid Advisor
rllewi07@louisville.edu
Phone: 502-852-5517



Federal Work-Study


Charles T. Schnell
Project Coordinator
ctschn01@louisville.edu
Phone: 502-852-8376

  • Coordinates Federal Work Study Program
  • Assists Assistant to the Director in monitoring budgets, handling requisitions for supplies
    and equipment, and processing payroll
  • Open and sort incoming mail
  • Coordinates outgoing mail
  • Assists Counseling Team as needed


Administration


Manuel McMillan, Sr.
Assistant Director for Compliance
m0mcmi01@louisville.edu
Phone: 502-852-8344

  • Supervises Federal Work Study Program and Community Service
  • Coordinates all federal aid for medical, dental and nursing programs
  • Establishes student budgets
  • Liaison with all student loan lenders and guarantee agencies
  • Monitors student loan defaults and aggregate loan limits
  • Oversees special programs (consortium agreements, study abroad, Virtual University, and National Student Exchange)

Mary Pike
Quality Assurance Officer, Associate Director
m0magg01@louisville.edu
Phone: 502-852-3997

  • Performs system setup of required tables and data elements for aid processing
  • Oversees academic year and summer aid processing
  • Interprets new regulations and policies to help ensure business process are in compliance
  • Performs system testing, resolves system problems, and implements new system functionality
  • Develops and assesses query needs for staff and assists in preparing statistical data
  • Reconciles direct loan records and provides support for year-end reconciliation of other aid programs

Angela M. Black
Associate Director for Scholarships
amblac01@louisville.edu
Phone: 502-852-3870

  • Coordinates the awarding and disbursement of all scholarships including departmental, outside, athletic, admission based, and the Continuing Student Scholarship through the Student Financial Aid Office
  • Liaison with Development, Controller, and Planning and Budget in the development of new scholarships, establishing budgets, and monitoring expenditures for all scholarship accounts
  • Coordinates outreach activities for the office

Tina L. Carter
Assistant Director for Operations
tldoug01@louisville.edu
Phone: 502-852-7877

  • Serves as liaison with the Bursar and the Registrar's offices
  • Supervises Pell reporting and reconciliation
  • Process all refunds and repayments to aid programs
  • Reviews all residual checks
  • Supervises disbursement activities
  • Assists staff with queries and reporting
  • Oversees auditors

Michael N Abboud
Associate Director
mnabbo01@louisville.edu
Phone: 502-852-8347

  • Monitors customer service provided at front counter, in Call Center, and among staff
  • Supervises and trains Counseling Team consisting of Advisor Seniors, Advisors, Counselor Assistants, and Graduate Peer Counselors
  • Liaison to Registrar, Admission, Bursar, and other university offices

Denise Sullivan
Associate Director for Operations
dmkreb01@louisville.edu
Phone: 502-852-8343

  • Serve as financial aid lead for systems testing, upgrades, and implementation
  • Serve as liaison with Information Technology
  • Supervise staff responsible for system support, report development, federal data exchange, verification, FAFSA correction processing, loan data exchange, disbursement, Pell reporting, and document imaging
  • Provide support to Director

Sandy J. Neel
Director
sandra.neel@louisville.edu
Phone: 502-852-5517

  • Overall administrative, financial, management, personnel, and budgetary responsibilities
  • Responsible for long range planning and administration of all federal, state, and institutional student aid programs

 

 

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