Arts and Sciences Technical Support

Flu/Work from home information:

How do I create an extended response on Groupwise?

How do I leave a extended absence voicemail message?

How do I get the groupwise program on my home computer?

How do I access voice mail from home?

How do I access peoplesoft from home?

How do I sign up for the Rave alert system?

How do I access the H and I drives from home/off campus? (PDF file)

 

How do I create an extended response on Groupwise?

 

 

Step by step instructions for how to create an extended absence response on GroupWise.

 

   1. Click Tools > Rules, then click New.

   2. Type a name in the Rule name field, such as Vacation Rule.

   3. Click the When event is pop-up list, then click New Item.

   4. Next to And items are, select Received. Make sure no other item source is selected.

   5. Do not make any selections under Item types.

   6. Use Define Conditions to add specific information to your rule. The following are examples of using Define     Conditions.

         

    * If you want to set up the dates during which the rule is in effect. Click Define Conditions, click Delivered in the first drop-down list, click On or After Date in the second drop-down list, then in the date field, select the date you are leaving on vacation. Click the End pop-up list, then click And. On the new line, click Delivered in the first drop-down list, click On or Before Date in the second drop-down list. In the date field, select the date you are returning from vacation, and click OK.

         

    * If you want to make sure you reply only to items that are sent specifically to you (and not to list servers or newsgroups). Click Define Conditions. If you have already specified information in this dialog box, click the End pop-up list, then click And. On the new line, click To in the first drop-down list, click [ ] Contains in the second drop-down list, then in the next field, type your name as it displays in the To field of a mail message.

         

    * If you want to make sure that you do not reply to items from yourself (possible through delayed delivery, proxies, and so forth). Click Define Conditions. If you have already specified information in this dialog box, click the End pop-up list, then click And. On the new line, click From in the first pop-up list, click [x] Does Not Contain in the second drop-down list, in the next field, type your name as it displays in the From field of a mail message, then click OK.

        

    * If you want to reply to internal items only. Click Define Conditions. If you have already specified information in this dialog box, click the End pop-up list, then click And. On the new line, click From in the first drop-down list, click [x] Does Not Contain in the second drop-down list; in the next field, type *@*, then click OK.

  

   7. Under Then actions are, click Add Action, then click Reply.

 

        * The Reply dialog box is displayed, showing Reply to Sender selected (you cannot select Reply to All). If you want your reply to include the sender’s original message, select Include Message Received From Sender. Click OK.

  

   8. Type a message, for example:

 

        * I will be out of the office from September 3-September 10. If you need assistance during this time, please contact Martha Robbins at extension 1234.

  

   9. Click OK.

 

  10. Click Save, verify that the rule has a check mark next to it indicating that it is enabled, then click Close.

 

    * Rules that trigger a reply (such as this vacation rule) keep a record of who a reply has been sent to, and make sure that a reply is sent only once to that user.

 

How do I leave a extended absence voicemail message?

 

 

Step by step instructions for how to leave an extended absence voicemail message on phones at work.

 

Dial 852-3434

Press *

Enter your ID (campus #,  e.g. 852-2528) and press #.

Enter your password and press #.

Select option 4 for greetings

Select option 1 for alternate greetings

Select option 2 to select the alternate greeting

Recording options and instructions are given by the system from here

 

 

How do I get the groupwise program on my home computer?


1. Go here

  download the groupwise client listed for your computer's operating system.

2. 200 MB of free disk space on each user’s workstation is required to install the Windows client. Click on the Go button to download. Once downloaded go to where you downloaded the file then double click on the file and then click on the Install button.

 

 

     * Please be aware that with GroupWise archives if you archive e-mails when at home or off campus, the e-mails will be placed on the computer you are working on at the time and would not be accessible from work.

 

     * GroupWise storage:Your account has a 200 mb quota by default.  If you need to request additional space for your account you can do that here

.   Please note that this request will need to be approved by a)your department head and b)the Dean of the College.

 

How do I access peoplesoft from home?

 

 

Accessing PeopleSoft from home is the same as accessing from campus.  Go to your favorite web browser and go here

http://ulink.louisville.edu.  Sign in with your user ID and password and you're ready to go.

 

How do I access voice mail from home?

 

 

Dial 852-3434

Press *

Enter your ID (campus #,  e.g. 852-2528) and press #.

Enter your password and press #.

 

How do I sign up for the Rave alert system?

 

 

The Rave Alert system notifies the campus community of breaking news and other items of interest such as weather alerts and crime reports.  You can sign up for the service and find out more about it by following this link.