Book & Manage Your Appointment

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How to schedule a Live Video Chat

1

Log in to the Virtual Writing Center schedule

If you are a new user, you will be prompted to register.

Scheduling Portal about

2

Click a white (available) appointment box and select "live video chat."

3

Complete the form with detailed information about your course, assignment and concerns.

4

Upload documents at the bottom of the form.

We encourage you to upload a PDF or Word Document with the assignment's instructions and/or your draft, but it is not required. Your consultant will not read any documents until your appointment’s start time. 

What if I need to... 

Reschedule, cancel or edit my appointment? 

After logging in, click on your appointment on the schedule (it will appear bright green). You can move the appointment to an another available time, cancel the appointment and/or upload new documents. You can also call us at 502-852-2173 or email writing@louisville.edu. 

Use a different chat platform? 

If you prefer to use Microsoft Teams instead of WCOnline, our default platform, type "Teams" in the "learning needs" question at the bottom of your appointment form, call us at 502-852-2173 or email writing@louisville.edu. At your appointment time, log into Teams with your UofL credentials. 

How to get started with your appointment

Ready for your virtual appointment? Here's what to expect and how to join successfully. For technical issues, try switching browsers (Chrome works best; Safari often has problems). Need a different platform? Ask your consultant or contact us at writing@louisville.edu or 502-852-2173. 

1

Join your live video chat

At your appointment’s start time, go to the scheduling website, sign in, click on your (green) appointment. Click the link to “join” the session. A virtual workspace will appear in a new window.

Scheduling website about

2

Talk with your consultant

You can video, audio and/or text chat with a writing consultant. You will need to download a browser application to use all the features. The workspace also includes a whiteboard where you can import your draft for discussion, review and mark-up. Your consultant can help you with these features.

3

Return to your appointment

Our schedule will save your work on the whiteboard; you can return to the consultation link as often as you like during the semester.