Skip to main content

Support List



Who to Contact

I cannot sign into WorkdayHR

My UL2FCTR/Duo not working

My personal info is not correct

Time / Leave balances are off

Current Benefits not correct

I need assistance with paycheck

My Team list is not correct

I need a new Sup Org

My Sup Org needs editing

Have a question not listed in FAQs

I cannot find a specific report

I am a UofL Health Employee

Contact UofL
Health Central HR

Workday Maintenance Schedule

Planned maintenance windows list when the Workday system is scheduled to be offline. It is possible for sign-on to become available before the listed time for the weekly service update. If an additional mandatory update is needed, we will post information on Announcements on Workday system landing page at least 48 hours prior.

Weekly maintenance occurs every Saturday: 2am to 6am

Monthly service updates occur every third Saturday: 2am to 10am

Quarterly updates planned on the month’s third Saturday: 2am to 2pm

Additional release patches will occur twice yearly and extend the quarterly window: 2am to 6pm

For WorkdayHR Questions:

WorkdayHR Project Team

For Workday Finance Questions:

Workday Finance Team

For Operational Inquires:

Operations Support Services

For HR Inquires:

Human Resources

University of Louisville

Belknap / HSC

Louisville, KY 40292