Forms

Have an ITS request? Need access to a business system? Would you like to establish an account to one of our services? For a complete listing of our services and technology forms, see our Service Catalog. Please use our dropdown below for links to our most popular online forms.

Having an issue? Need to report a technology problem or outage? Submit the details directly to one of our service teams.

Submit a request for a digital certificate (also called a X.509 certificate) to protect an application communicating over the network. A certificate is used in the Transport Layer Security (TLS) protocol to validate the certificate owner and the University, and encrypt the data.

It is possible to request new firewall rules, changes to existing firewall rules or deletion of current firewall rules. However, all requests are carefully reviewed and must be approved in order to maintain university-wide security.

A Home Directory is a file system index on our Active Directory (AD) containing files for a given user of the system. Technology personnel or Tier 1s can request a home directory within AD.

Job-related access to PeopleSoft Financials requires approval by the Lead Fiscal Officer (LFO) for your unit.The account request form is located in the Financials section of University Reports and is typically completed by the Unit Business Manager (UBM) for your area. Please contact us if you have questions concerning Financials access.

A departmental shared folder or workspace on ITS servers is also called a Shared Directory. Usually, Tier 1 technology personnel control or can grant access to this directory. For units that do not have Tier 1 personnel, upon request, we can grant or modify access to a department shared folder.

Use this form to begin the reporting process for ITS to respond to and investigate the misuse or abuse of university technology resources. An incident can include, but is not limited to, computer and network security breaches and unauthorized disclosure or modification of institutional or personal information.

Access to the Campus Solutions University Report system is limited but requests can be submitted for review. Please check with your Unit Business Manager (UBM) or Lead Fiscal Officer (LFO) prior.

Having an issue? Need to report a technology problem or outage? Submit an Incident Ticket directly to one of our service teams.

Individuals whose access to UofL administrative systems has been suspended due to being accused or identified by a copyright holder as in violation of copyright law can file to be reinstated. Please read the form carefully as failure to follow all instructions will delay the review process and subsequent procedures.

Employees must apply for an exemption of required encryption if needed on a university device (desktop, laptop, tablet, mobile).

Approval and account clearance are required to send an email message to more than 500 recipients. Without approval of a request for a mass email, the message will fail to deliver. Please note: UofL Today is the University’s preferred method for communicating to employees.

Access to PeopleSoft for Campus Solutions is limited to staff that who need to view and/or update student records or course information on a regular basis to perform their job functions. Requests can be submitted for review. Please check with your Unit Business Manager (UBM) or Lead Fiscal Officer (LFO) prior.

Planning a major project that incorporates technology? Our team of Project Managers can assist with a comprehensive strategy for any technology-driven project or infrastructure system modification. Submit a request for review.

Administrative employees or department/units must file a request for allowing any online system and/or business process to authenticate inside the central identity management system and against one of the University's system directories.

In the event of a legal name change, different from preferred alias, users are able to submit a request for permanently changing a UofL UserID.

Job-related access to the Human Resources section of University Reports requires approval by the Lead Fiscal Officer (LFO) for your unit. The account request form is located in the Financials section of University Reports and is typically completed by the Unit Business Manager (UBM) for your area. Please contact us if you have questions concerning Human Resources access.