TEAM 1 - PATIENT ACCESS TO ULP CLINICS

    University of Louisville’s clinical outpatient practices have consistently suffered with problems related to patient access. We remain far behind national benchmarks in patient experience, third next-available appointment, and even simply answering the phones in our clinics. Yet, we have unused capacity in our clinics. What could we do to transform (think innovation) our patients’ experience in these areas to exceed national benchmarks in performance? What would the financial impact to the practices be?  

    To view and download the team's full presentation, click HERE.

    TEAM 2 - ACTIVE LEARNING

    Increasing Active Learning in the OB Clerkship: A Pilot Project.

    To view and download the team's full presentation, click HERE.

    TEAM 3 - PATIENT LENGTH OF STAY AT ULH

    Using principles and lessons from LIAM 2.0 to improve engagement around patient throughout and discharge at the UofL Hospital to decrease the length of stay.

    To view and download the team's full presentation, click HERE.

    TEAM 4 - EFFECTIVE EMPLOYEE ENGAGEMENT

    Presenting the results of an engagement survey administered to UofL Health providers as well as targeted interventions to address the identified barriers to engagement.

    To view and download the team's full presentation, click HERE.