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<title>Serving as Internal Consultant, Liason or Resource</title>
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<p><a href="http://louisville.edu">Home</a> &gt; <a href="http://louisville.edu/academics/">Academics</a> &gt; <a href="/">Delphi Center</a> &gt; <a href="/prodev/">Professional Development</a> &gt; </p></div>	<h1>Professional Development</h1>
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	<hr>
	<h4 align="center">    General Performance Improvement
    </h4>
	<h4>Serving as Internal Consultant, Liaison or Resource <img src="../../../localresources/images/pd_gradcap.gif" alt="graduation cap" width="22" height="15" longdesc="../../../localresources/images/pd_gradcap.gif" /></h4>
	<p>If you have a special role of influencing change or supporting implementation of new 
    programs, this new workshop if for you! </p>              
	<p>Packed with tools and skill-building activities, it will help you have profound, positive 
    influence without having direct authority. You will strengthen 
    your ability to support without interfering and learn to avoid 
    the pitfalls of the internal consultant. To help you plot a 
    plan for continued development, optional feedback and instrumentation 
    on the consultant competency pyramid are available at no additional cost. </p>              
	<p>Gain the perspective, skills and tools necessary to serve as an effective internal consultant 
    in your organization.</p>              
	<p><strong>Following Completion, You'll Be Able To:</strong></p>
    <ul>
    	<li>Clearly describe your role as an internal consultant</li>
        <li>Assess the specific needs of &quot;clients&quot; formally and informall </li>
        <li>Demonstrate techniques that develop trust with the client</li>
        <li>Demonstrate how to &quot;connect&quot; with the client so that roles are clear and expected outcomes enable success</li>
        <li>Describe and demonstrate the phases of the consulting cycle</li>
        <li>Explain how to overcome resistance and other barriers to effective internal consulting</li>
    </ul>
   	<p><strong>Agenda:</strong></p>
   	<ol>
   	  <li>Exploring the Roles of the Internal Consultant</li>
      <li>The Consultant Competency Pyramid: Targeting Skills and Development</li>
   	  <li>Developing Positive, Productive Relationships with &ldquo;Clients&quot;</li>
   	  <li>The Consulting Process Step-by-Step</li>
   	  <li>Avoiding the Pitfalls of the Internal Consultant</li>
   	</ol>
   	<p><a href=Internal%20Consultant.rtf>For a printer friendly copy of complete agenda</a></p>              
		<p><strong> SCHEDULE:</strong></p>              
		<ul><li>Thursday, March 5, 2009 (Course #097JBD) <a href="https://louisville.edu/provost/delphi/register/secure/register.html?t=Serving%20as%20Internal%20Consultant&amp;n=097JBD&amp;d=3/5/2009">register</a> <br />
		  8:30am - 4:30pm<br />
		</li>
		  <li>Thursday, September 3, 2009 (Course #107CBC) <a href="https://louisville.edu/provost/delphi/register/secure/register.html?t=Serving%20as%20Internal%20Consultant&amp;n=107CBC&amp;d=9/3/2009">register</a> <br />
		    8:30am - 4:30pm<br />
		  </li>
		</ul>             
	<p><strong>INSTRUCTOR: </strong>Virginia Weber Denny <a href=../instructor_bios/PD_instructor_bios.html>Bio</a></p>              
		<p><strong>Fee: </strong>$349 (includes instruction, course manual, lunch, certificate of completion, parking, and refreshment breaks) </p>
		<p>&nbsp;</p>
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