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<title>The Etiquette Edge</title>
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<p><a href="http://louisville.edu">Home</a> &gt; <a href="http://louisville.edu/academics/">Academics</a> &gt; <a href="/">Delphi Center</a> &gt; <a href="/prodev/">Professional Development</a> &gt; </p></div>	<h1>Professional Development</h1>
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	  <h4>General Performance Improvement
      </h4>
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	<h4>The Etiquette Edge: Your Key to Professional Success </h4>
	<p>Etiquette is no longer a nice-to-know, but a need-to-know in today's competitive 
    business environment. Acquiring the etiquette edge will increase 
    your credibility, enhance your professional image, and inspire 
    respect from customers and coworkers.</p>              
	<p>This new interactive seminar begins with a pre-assessment and features 
    five, hands-on activities. You'll leave with &quot;The Etiquette Edge,&quot; 
    a book featuring pointers you can immediately see and apply.</p>              
	<p><strong>You'll Learn To:</strong></p>
    <ul>
    	<li>Network with confidence</li>
        <li>Properly introduce others</li>
        <li>Develop and use effective conversational skills</li>
        <li>Dress appropriately for an occasion</li>
        <li>Lead effective meetings with savvy</li>
        <li>Use the written word skillfully
        <li>Dine with confidence and style</li>
        <li>AND MUCH MORE!</li>
    </ul>
    <p><strong>Agenda:</strong></p>
    <ol>
      <li>How Etiquette Contributes to the Bottom Line</li>
      <li>Meeting and Greeting with Ease</li>
      <li> Using Technology to Your Advantage</li>
      <li> Developing the Art of Conversation</li>
      <li> Dining with Style</li>
      <li>Handling Sticky Situations with Ease</li>
    </ol>
    <p><a href=Business%20Etiquette.rtf>For a printer friendly copy of complete agenda</a></p>              
	<p><strong>INSTRUCTOR:</strong> Maryanne Honeycutt <a href="../instructor_bios/PD_instructor_bios.html">Bio</a></p>
	<p><strong>LOCATION: </strong><br />
	Executive West Hotel<br />
	830 Phillips Lane<br />
	Louisville KY 40209</p>
	<p><strong>Fee: </strong>$349 (includes instruction, course manual, lunch, certificate of completion, parking, and refreshment breaks) </p>
	<p>&nbsp;</p>
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