About the Office
One of our primary responsibilities is to assist students with filing the FAFSA. This is the application for federal and state financial aid. If you need assistance you may file the FAFSA at our office or contact us with your questions. We provide walk-in counseling to both current and prospective students on Monday through Friday. We also provide assistance to both current and prospective students through our Call Center. Representatives are available from 9:00 am until 5:00 pm Monday through Friday. Representatives will answer general financial aid questions as well as some specific account inquiries. FERPA privacy restrictions may restrict us from answering some questions over the phone.
Regular Call Center (502-852-5511) and Office Hours
Monday - Friday 9:00 to 5:00
Special Fall Registration Hours August 17th - 28th
Office: Monday - Friday 8:00 to 5:30
Call Center: Monday - Friday 8:00 to 5:00
*During these two weeks we receive an extremely high number of calls. Please be patient as you may be on hold for a few minutes*
Special Fall 2009 Office Hours Beginning Sept. 1st
Beginning Sept. 1st (and continuing while fall and spring classes are in session), extended office hours (5:30 pm) on Tuesday and Wednesday.
We are located in room 110 of the Houchens Building.
