• Supports scholarship processing as needed
• Assists with loan processing
• Provides counseling in Call Center
• Supports customer Service Team as needed
• Assists with document imaging

Miggeletta Wade
Financial Aid Advisor Sr.
mswade01@louisville.edu
Phone: 502-852-8348

• Counsels students with last name A-G in person, on phone, and via email
• Processes and revises aid awards
• Assists with processing the SAP (Satisfactory Academic Progress) Policy
• Helps students with FAFSA corrections for special populations dealing with citizenship, legal relationship, selective service registration, as well as other checklist forms

Nate Gauthier-Goulet
Financial Aid Advisor Sr.
nrgaut01@louisville.edu
Phone: 502-852-7554

• Counsels students with last name H-N in person, on phone, and via email
• Processes and revises aid awards
• Assists with processing the SAP (Satisfactory Academic Progress) Policy
• Helps students with FAFSA corrections for special populations dealing with citizenship, legal relationship, selective service registration, as well as other checklist forms

Monique Montgomery
Financial Aid Advisor Sr.
mdgree01@louisville.edu
Phone: 502-852-8909

• Counsels students with last name O-Z in person, on phone, and via email
• Processes and revises aid awards
• Assists with processing the SAP (Satisfactory Academic Progress) Policy
• Helps students with FAFSA corrections for special populations dealing with citizenship, legal relationship, selective service registration, as well as other checklist forms

Verification Processing

• Provides support to Associate Director for Processing/Systems
• Manages federal verification processing (tax returns, etc.)
• Provides support to document imaging

Scholarship Program Manager
kefarm01@louisville.edu
Phone: 502-852-6037

• Primary resource for KEES, KY National Guard, and other state programs (excluding CAP)
• Primary resource for non-resident state grants
• Primary resource for athletic scholarships
• Serves as resource for university departments
• Oversees processing of departmental and outside scholarships
• Provides general support to scholarship team

Scholarship Program Manager
rgfost02@louisville.edu
Phone: 502-852-8379

• Oversees, awards, and manages communications for institutional based scholarships
• Coordinates Trustees scholarship appeals and leave of absence processes
• Oversees the posting of payments that are applied directly to the Bursar accounts
• Oversees KRS processing
• Provides general support to scholarship team
• Supports Associate Director for Scholarships

Brittini Wise
Financial Aid Advisor, Sr.
bnwise02@louisville.edu
Phone: 502-852-1369

• Manages check deposits and processes outside scholarships 
• Serves as primary contact for outside scholarship organizations
• Processes KRS tuition waiver forms and awards
• Coordinates intake of institutional based scholarship applications
• Runs reports to monitor and update financial aid packages for Bursar payments and stacking limits
• Provides support to other members of scholarship team

Administration

Assistant Director for Compliance
m0mcmi01@louisville.edu
Phone: 502-852-8344

• Liaison with all student loan lenders and guarantee agencies
• Monitors student loan defaults and aggregate loan limits
• Oversees special programs (consortium agreements, study abroad, Virtual University, and National Student Exchange)
• Oversees the Financial Literacy Program

Quality Assurance Officer, Associate Director
m0magg01@louisville.edu
Phone: 502-852-3997

• Performs system setup of required tables and data elements for aid processing
• Oversees academic year and summer aid processing
• Interprets new regulations and policies to help ensure business process are in compliance
• Performs system testing, resolves system problems, and implements new system functionality
• Develops and assesses query needs for staff and assists in preparing statistical data
• Reconciles direct loan records and provides support for year-end reconciliation of other aid programs
• Provides support to the Director

Associate Director
amblac01@louisville.edu
Phone: 502-852-3870

• Oversees the awarding and disbursement of all scholarships including departmental, outside, athletic, admission based, and other scholarships managed by the Student Financial Aid Office
• Liaison with representatives of key offices within the campus community associated with the fiscal management of student financial aid programs
• Provide leadership to the fiscal and operational management team

Associate Director (Federal Awarding Team)
tldoug01@louisville.edu
Phone: 502-852-7877

• Serves as liaison with the Bursar and the Registrar's offices
• Supervises Pell reporting and reconciliation
• Process all refunds and repayments to aid programs
• Reviews all residual checks
• Supervises disbursement activities
• Assists staff with queries and reporting
• Oversees auditors

Associate Director (Counseling Team)
mnabbo01@louisville.edu
Phone: 502-852-8347

• Monitors customer service provided at front counter, in Call Center, and among staff
• Supervises and trains Counseling Team consisting of Advisor Seniors, Advisors, Counselor Assistants, and Graduate Peer Counselors
• Liaison to Registrar, Admission, Bursar, and other university offices

Executive Director
sandra.neel@louisville.edu
Phone: 502-852-5517

• Overall administrative, financial, management, personnel, and budgetary responsibilities
• Responsible for long range planning and administration of all federal, state, and institutional student aid programs