FAQ - Graduate Research & Teaching Assistants

 

Can I waive the Major Medical Insurance?

No, because the insurance is a benefit of your employment at the University.

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What type of insurance plan is available to UofL students?

The University of Louisville sponsored student injury and sickness insurance plan from Academic Health Plans provides UofL students with an affordable student health insurance plan tailored to the particular needs of UofL students. To view the insurance brochure, click here.

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Can I cover my spouse and children?

Yes. See the rate chart below for information regarding the pricing. Dependents must be added during the first month of employment or by Qualifying Event. Contact the Insurance Advocate for additional information at stuins@louisville.edu.

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How much does the insurance plan cost?

Monthly
Spouse$250
Child$250
2 or more children$500

 

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When can I purchase the plan for my dependents?

Dependents need to be added during the first month of employment. You may add dependents by submitting a Dependent Enrollment form. This form is available at www.louisville.myAHPcare.com. Dependent eligibility expires concurrently with that of the insured student. Dependent children will not be seen at Campus Health, but should be seen by other network Pediatric providers. Dependents can also be added if a Qualifying Event occurs (birth, marriage, loss of job).

Contact stuins@louisville.edu for additional information regarding this type of enrollment.

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What doctors can I see?

The University sponsored plan requires students and dependent spouses to use Campus Health Services for routine health care. Specialty care is provided through the United Healthcare (UHC) provider network.

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Do I need a referral?

Referrals are not required but are suggested because Campus Health Services can obtain appointments within the University system which decreases the cost for the student. If you have an after-hour emergency, you may use any immediate/urgent care center or emergency room. These services are subject to annual deductibles and/or copayments.

Obtaining a referral is not a guarantee of payment. Final determination of benefits is determined by the insurance company.

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What happens if I am sick and need to be hospitalized or go to the emergency room?

Students may use any of the local hospitals in the Louisville area or nationwide.  However, there would be less out of pocket expense at UofL Hospital.

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Does the insurance policy cover me when I am away from school?

Yes. Using the United Healthcare (UHC) network will be less expensive.  See the Academic Health Plans Web site for information on how to locate a UHC provider.

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Does the university-sponsored plan cover me outside the United States?

Yes. Worldwide coverage and travel assistance is available including air ambulance transfer back to the United States if medically necessary.  Please contact Academic Health Plans at (855) 850-4191 for more information.
International students are not covered when they require services in their home country.

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Will I get an insurance card?

Insurance cards may be obtained by visiting www.uhcsr.com, logging into your account and printing a card or requesting a hard copy. Insurance cards will not be automatically mailed.

Smart Phone Application: You can access self-service features on your smart phone at the new mobile site my.uhcsr.com. Logging into your account allows you to review claims and EOBs, communicate with UHC, look up providers, update addresses and many other features.

 

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I'm enrolled in the University student insurance plan.  Now what?

  • Before You Visit a Provider: Understand the specific procedure to follow when seeking medical treatment under your Student Health Insurance Plan. Use the Campus Health Services Offices as your primary physicians for non-emergency care.
  • Call 502-852-6479 for Cardinal Station office or 502-852-6446 for the Health Science Center office.
  • Customer service inquiries, including provider network questions, should be directed to Academic Health Plans by calling (855) 850-4191 or you can contact the University Insurance Advocate at 502-852-6519 or stuins@louisville.edu

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Does this plan include Dental or Vision benefits?

The Student Health Insurance Plan is medical coverage only. The university does not offer a student dental or vision plan.

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