About IE


The Office of Institutional Effectiveness (IE) actively engages the campus community in the continuous improvement of student learning, support services, and administrative operations by providing leadership to facilitate assessment practices and data-driven decision-making.



To be considered by the UofL community as the primary institutional assessment leader, recognized as a supportive, responsive, and productive office that provides information, research, and analysis of the highest quality. IE will strive to facilitate the integration of accountability, assessment, and planning to maximize the data-driven decision-making necessary for institutional effectiveness at a nationally recognized metropolitan research university.


  • Collaboration
  • Continuous improvement
  • Integrity
  • Quality assessment
  • Transparency

Our team

Cheryl Gilchrist, EdD, Executive Director

  • Cheryl Gilchrist, EdD, is the Executive Director of the Office of Institutional Effectiveness. She provides leadership to the university at the institutional level and within individual academic units and administrative offices to participate in coordinated and systematic institutional processes designed to result in continuous quality improvement of programs, services, and educational experiences.  Cheryl received her EdD in Educational Leadership and Administration from the University of Minnesota. 

Katie Partin, PhD, Assistant Director

  • Katie Partin, PhD, is the Assistant Director in the Office of Institutional Effectiveness (IE). Katie is responsible for national survey and learning assessment administration for the university, as well as survey administration related to job placement and educational plans. Additionally, she assists offices across campus with survey design, student learning outcome (SLO) development, and statistical analyses. Prior to IE, Katie has worked in various areas of higher education, to include student activities, transfer services, financial aid, and first year programming. Katie is an alumnae of UofL with both an MEd and PhD in Counseling and Personnel Services (specializing in College Student Personnel). Katie is also an adjunct professor in the College Student Personnel and the Higher Education Administration graduate programs in the College of Education and Human Development at UofL.

Katie Bixby, M.Ed., Research Analyst II

  • Katie Bixby, M.Ed., is a Research Analyst II in the Office of Institutional Effectiveness (IE). Katie is the lead analyst in IE to design, administer, and analyze university-wide surveys using eXplorance Blue. In addition, she works directly with university faculty & staff to conduct research on a variety of institutional concerns and issues. Prior to IE, Katie worked as a Program Coordinator Senior in the office of Undergraduate Advising Practice at UofL and prior to working at the university, she worked as an Assistant Manager at Capital One Bank. Katie graduated Cum Laude with a Business Management degree from the University of Kentucky and is an alumnae of UofL with her Master of Education in Counseling and Personnel Services (specializing in College Student Personnel) from the College of Education and Human Development.

Pat Smith, AICP, Coordinator of Community Partnership Assessment

  • Patrick Smith, AICP is the Coordinator of Community Partnership Assessment, working as a liaison between the Office of Community Engagement and the Office of Institutional Effectiveness. Pat is responsible for coordinating data collection, analysis, and assessment for the university’s community engagement activities. Prior to coming to the university Pat worked as a planning and evaluation consultant for community development, public health, and social service programs locally and abroad. Pat is an alumnus of UofL with a Master of Urban Planning degree from the School of Urban and Public Affairs. He graduated Cum Laude with a B.A. in Geography from the University of Kentucky.