Family Frequently Asked Questions

Attendance at Family Orientation is optional, but encouraged, whether this is your first or last child to attend college.

We will introduce you to the academic structure and philosophy of your student’s degree program, cover academic support services, campus programs, financial aid, housing, security and a variety of other important topics. An event agenda will be posted on this website prior to Orientation.

You can choose the sessions that are most appropriate for you; however, we feel that all sessions provide important information.

Free parking is available in the Floyd Street Parking Garage on the permit side. If you park elsewhere, we cannot refund any fee or ticket assessed for alternate parking choices. Parking directions can be found on the Parking and Directions page. The parking gates will be raised for entry and exit on the day of the session.

Your orientation fee covers the cost of two meals, refreshment breaks, materials, staffing costs, and processing fees.

No. On-campus accommodations are for students only, but there are lots of hotels near the University of Louisville campus.

• A light sweater, jacket, or sweatshirt
• Rain jacket or umbrella (if needed)
• $10 cash or check for Orientation t-shirts or Louisville hats
• Refillable water bottle

No. Students meet separately with their academic advisors. Together, they make decisions about their fall schedule. Students will not register for classes until the second day of their orientation session, so you will have an opportunity to discuss your student's academic schedule with them during the first evening dinner break.

Students and families will be able to "catch up" during lunch and dinner on day one of the student's orientation.

During business hours, call the Orientation Office at 502-852-7276 to speak with a staff person. We can reach the Student Orientation Staff at all times and know what staff member your student is assigned to. Orientation email is monitored throughout the session, including evenings at orient@louisville.edu. We can always get a message to have your son/daughter call you back. 

For any urgent evening phone calls, use the Department of Public Safety non-emergency number at 502-852-6111.

Our partners in financial aid will present at the orientation session for both students and family members. They will also be available for 1:1 conversations during lunch.

Yes, view the Parents & Family Association webpage now! It is the mission of the Parents & Family Association to offer programs and services, regular communication, and outreach to parents and families to assist students in continuing their academic success throughout their college experience.