About OAPA

This page provides general information about the Office of Academic Planning and Accountability (OAPA). Directory information for OAPA staff are also located on this page.

The mission of the Office of Academic Planning and Accountability (OAPA) is to provide a means of understanding the context and climate of our campus, programs, and students; to ensure continuous, systematic assessments and improvements occur within our academic and community activities; and to be accountable to the public, state, and accrediting agencies.

In order to accomplish our mission, the OAPA:

    • Oversee the preparation of the University Strategic Plan
    • Coordinate and supervise on-going institutional studies, research planning, and institutional effectiveness efforts for administrative decision making and continuous organizational improvements
    • Respond to both external and internal requests for institutional information
    • Make enrollment projections for undergraduate, graduate, and professional programs
    • Serve as a liaison with the Council of Postsecondary Education (CPE) on planning and institutional research activities, including accountability reporting
    • Provide assistance in the program review process

Staff Directory:

The Office of Academic Planning and Accountability consists of teams that work collaboratively on institutional research, planning, accreditation, and institutional effectiveness. Please click on the team name to view the organization of the office.

To contact a specific team member, please click on the appropriate name.

Academic Planning and Accountability

Robert S. Goldstein

Vice Provost for Institutional Research, Effectiveness and Analytics

Connie C. Shumake

Associate University Provost for Accreditation and Academic Planning

Assistant to the Vice Provost

Joanne Webb

Associate Director, Accreditation and Academic Planning

Amasetta Kah

Program Assistant Senior

Program Coordinator Senior

Institutional Research and Planning

Becky S. Patterson

Executive Director, Institutional Research and Planning

Erika C. Ruffin

Associate Director, Institutional Research and Planning

Lisa K. Horn

Associate Director, Operations and Support Services

Shari K. Barrow

Project and Logistics Coordinator

Katie Bixby

Senior Institutional Research Analyst

Senior Institutional Research Analyst

Linda Hou

Senior Institutional Research Analyst

Nick Ullrich

Institutional Research Analyst II

Justin Johnson

Institutional Research Analyst I

Arnold Hook (Retired)

Institutional Effectiveness

Katie Partin

Director, Institutional Effectiveness

Program Coordinator Senior