It is the policy of the University of Louisville School of Dentistry that payment for treatment is due from the patient at the time of care. Exceptions to this policy are as follows:

Emergency Dental Care

When the clinic schedule allows, ULSD offers a limited number of appointments for those patients with urgent dental needs. Patients coming in for an emergency visit are asked to bring a $40 cash deposit (or credit/debit card) and are billed for the remainder of the charges incurred.

Initial Screening

Patients being seen for the initial screening appointment are asked to bring a $40 deposit (cash or debit/credit card preferred). Patients will be billed for the remainder of the charges incurred.

Insurance Claims

ULSD will file commercial insurance claims as a courtesy for covered patients; however, most plans do not pay for all costs connected with treatment. Therefore, first-time screening patients and emergency patients with insurance are still required to bring the $40 deposit. Any difference between the insurance coverage and actual charges remain the responsibility of the patient.

There are a variety of dental insurance plans and coverage may vary from policy to policy. It is the policy of ULSD not to quote insurance benefits to patients. As a courtesy, ULSD will process pre-estimates and pre-authorizations and assist the patient when possible, but it is the responsibility of the patient to have an understanding of his/her benefits and to contact the insurance carrier for specific coverage information.

Medicaid

ULSD does accept Medicare, Medicaid and KCHIP.

Payment Plans

Patients, subject to credit approval, may be eligible to participate in a payment plan for their dental care by entering into a contract arranged by the financial counselors.

You can contact our Cashier's Office at (502) 852-5103 if you have additional questions.