Making Online Written Feedback Appointments

During remote course delivery, the University Writing Center will provide online-only appointments. For the information on the University's current response and policies regarding COVID-19, go here. Watch our short video or read ahead to learn how to access University Writing Center feedback while courses are delivered remotely. 

a paper and a pencilWritten Feedback

All appointments will be what we call "written feedback." Basically, using our online scheduling system, you will attach a draft of your paper to your appointment and include information about your assignment and concerns. At your appointment's scheduled time, your consultant will download your document, write their feedback into your draft, and email you your draft with comments at the appointment's conclusion. 

If you have scheduled an appointment in the University Writing Center or our Virtual Writing Center in the past, the scheduling process is very similar! 

How to Schedule an Appointment 

  1. Log in to our scheduling websiteIf you are a new user, you will be prompted to register before you can log in. 
  2. After logging in, you will see the University Writing Center schedule with available and unavailable written feedback appointment slots. Click a white box to reserve a date and time for written feedback on your draft. Tip: You do not need to be available during the appointment time. If you have a draft ready now, select the first available appointment for the quickest feedback! 
  3. Complete the form with detailed information about your course, assignment, and concerns. The more details you provide, the better feedback we can provide! 
  4. At the bottom of the form there is an option to upload documents. You can either upload your draft immediately when scheduling your appointment or wait. However, you must upload a draft prior to 12 p.m. EST (noon) the day before your appointment. If no draft is attached by 12 p.m. the day prior, we will cancel the appointment. 
  5. If you have a PDF or Word Document with the assignment's instructions, attach that too! 
  6. After you create your appointment, you can still make changes to your appointment information, including uploading documents or updating your draft, by returning to your appointment in the University Writing Center schedule. 

Feedback From Your Consultant 

the back of a woman with blonde hair sitting at a chair facing a computer and typing

At your appointment's start time, your consultant will review the information you provided, download your file(s), and proceed to use Microsoft Word to provide you individualized feedback on your writing. Your feedback will begin with a letter summarizing the consultant's overall response and likely providing some general suggestions for revision. You should then expect to see multiple comment bubbles with questions, comments, suggestions, praise, and advice targeted to specific words, sentences, or paragraphs in your draft. Our written feedback is not designed to be proofreading or editing. Our goal in the University Writing Center is to help you improve your writing, and as a writer, in both the short and long-term. We believe that providing you written feedback in the ways we just described helps achieve that goal better than simply correcting your writing line-by-line. 

Thumbnail of a PDF handout

Access our guide that includes strategies for navigating written comments and making substantial revisions.

Our consultants allocate 50 minutes to each written feedback appointment, so your consultant may not be able to read and comment on your entire draft, but they will let you know how much they were able to read. Typically, you will receive an email with your written feedback one hour after the appointment's scheduled start time; however, it may take up to 24 hours. You can also access your commented file from your appointment in the scheduling system. If you do not receive your feedback within 24 hours, contact us by phone at 502-852-2173 or by


  • All appointments are a maximum of 50 minutes and back-to-back appointments are not allowed. 
  • Writers may schedule up to two appointments per week. 
  • Writers must upload a draft of a paper by 12 p.m. EST (noon) the day prior to the scheduled appointment. If a writer schedules an appointment after 12 p.m. EST the day prior to the appointment, they must upload the draft immediately. If there is not a draft of a paper uploaded by 12 p.m. EST the day prior to your appointment, the appointment will be canceled. We only accept documents and PDFs and not links, such as Google Docs. 
  • Writers can book ahead up to 10 days in advance. 
  • Writers must submit their own writing using their own WCOnline account. 
  • If there are questions or concerns about an appointment or feedback, writers should contact the University Writing Center at 502-852-2173 or . Writers should not attempt to contact consultants directly. If you call, please leave a voice mail, and we will respond as quickly as possible, Monday-Friday 9 a.m.- 5 p.m.